2ULaundry and LaundroLab are on a mission to create time for the world to focus on the things that matter most - and that probably isn’t laundry! We’re a rapidly growing startup that is rewriting the rules around this time-consuming task by building two complementary brands. With our convenient pick-up and drop-off service and modern, inviting laundromats, we provide people with an effortless and convenient solution to laundry and dry cleaning to give them back time because as we all know, time is valuable.

We are looking for a 2ULaundry Logistics Supervisor to lead and supervise a team of drivers, manage fleet and inventory, ensure operational excellence, provide exceptional customer service, and analyze performance metrics to optimize our laundry and dry cleaning pick-up and delivery service.

What are the day-to-day responsibilities of the LogisticsSupervisor role?

People Management:

• Own and continually improve driver hiring, onboarding, and training programs
• Set clear performance expectations, provide regular feedback, and conduct employee reviews
• Develop and implement audit programs to measure team performance and compliance
• Oversee the rollout of new logistics processes, policies, and technology
• Create a safe and productive work environment and a culture centered around teamwork, accountability, and operational excellence

Day-To-Day Logistics Operations:

• Oversee and effectively manage the day-to-day logistics operations
• Manage driver scheduling and optimize delivery routes for maximum efficiency
• Collaborate closely with internal teams, franchisees, and dry cleaning vendors resolving operational issues and addressing customer feedback
• Make data-driven decisions and implement corrective actions to meet service level agreements and ensure customer satisfaction
• Ensure compliance with standard operating procedures, company policies, and regulatory requirements

Fleet & Inventory Management:

• Own routine fleet maintenance, arrange repairs, maintain appropriate paperwork, and ensure cleanliness and appearance of vehicles at all times
• Oversee inventory management for all 2ULaundry-branded supplies in market, including ordering, receiving, storage, and distribution to service providers
• Monitor operational capacity to ensure staffing, vehicle, and supply levels meet customer demand

• Other duties as assigned

Who is the ideal Logistics Supervisor?

• Strong leadership skills with the ability to motivate and develop a high-performing team
• Excellent problem-solving and decision-making abilities, with attention to detail and a customer-first approach
• Effective communication and interpersonal skills to interact with team members, customers, and stakeholders
• Proficiency in using operational tools, software, and systems
• Ability to adapt quickly to changing priorities and work effectively in a dynamic environment
• Strong commitment to professionalism, integrity, and ethical conduct

What are the requirements for the Logistics Supervisor role?

• Proven experience in logistics management
• 1-3 years of people management experience
• Local market knowledge and familiarity with local regulations is a plus

What are the perks of being the Logistics Supervisor?

• Benefits package that includes medical, dental, and vision insurance, a 401k, and an Employee Assistance Program
• Unlimited PTO policy that our employees actually use!
• Working with a supportive, driven team working to build our startup into a nationally recognized brand
• Free laundry!

2ULaundry and LaundroLab are equal opportunity employers. We value diversity and strive to create an inclusive environment representative of a variety of backgrounds and experiences. Employment is decided solely on the basis of qualifications, merit, and business need.