Please read before applying:

Must have: Please don't apply otherwise

• Can work 6 days in-office a week (New York City). They've gotten to where they are today through methodical and comprehensive grinding. The reward has been immense.
• In-person NYC 6 days/week (sun-fri 8am-11pm, saturday off)
• Long hours at 70-90 per week
• 1-4 years of experience at a management consulting firm (McKinsey, Bain, BCG preferred), account management or customer success and/or service at a high-velocity startup, B2B SaaS customer success and/or strategy.
• Strong performer with CSM or Account Manager experience; particularly in B2B SaaS
• Elite state/public schools: Berkeley, UVA, UCLA, USC, UMich, Penn State, Boston College, Boston University, UNC Chapel Hill, UF, UT Austin, Georgia Tech, UIUC, UWisconsin-Madison, UC Santa Barbara, Ohio State, Purdue, UW. Virginia Tech, Georgetown OR top private schools

They’re looking for analytical individual contributors eager to gain hands-on startup experience.

About the company:

They are building the AI for enterprise home service businesses, starting with dispatching. Matching technicians to the right jobs can mean the difference between a $300 band-aid fix and a $20,000 system replacement yet this process is currently manual and rarely data-driven. They automate the entire process using AI.

• Bootstrapped to $5M ARR and now backed by Sequoia Capital; profitable since week 3
• They’ve had to shut our sales pipeline through September because there’s too much customer demand but not enough employees to fulfill the market need for our software
• More than 50% of their sales are purely word-of-mouth
• They have no sales representatives, it’s just their (CEO) taking inbound requests to show a demo
• They need more resources to manage their existing customers. This role will be similar to a CSM or account manager
• Need people to own portfolios of 40+ customers and keep track of key metrics, report on performance, meet with executive stakeholders, and problem solve issues before they occur

Compensation:

• Salary: $115 - $145k
• Equity: 0.03% - 0.06%
• Benefits: Insurance (health, vision, dental), $1K monthly allowance for food