🚀 Your Mission

As a Workplace Operations Lead, you’ll be at the heart of keeping Aftershoot running smoothly - from making sure our office is a great place to work, to ensuring every employee has a seamless experience from day one to their last day.

You’ll own day-to-day workplace operations, travel, assets, vendors and office administration, while also driving key People Operations processes across the employee lifecycle. This is a hands-on role for someone who loves taking ownership, solving problems and making things happen.

🎯 What You Will Be Doing

🏢 Office & Workplace Operations

• Own day-to-day office and workplace operations, ensuring the office is well-maintained, organised and employee-ready.
• Manage housekeeping and pantry staff, along with pantry, vending machine, office supplies and other workplace requirements.
• Coordinate office infrastructure and services including internet, utilities, maintenance, repairs and building/mall requirements.
• Act as the go-to person for employee workplace and administrative requests, driving them through to resolution.
  
  
  

✈️ Travel, Relocation & Assets

• Manage employee travel and relocation, including flight and hotel bookings, cancellations, refunds and coordination with employees and vendors.
• Own the lifecycle of laptops and company assets — procurement, allocation, dispatch, recovery, repairs, replacements and inventory tracking.
• Manage Admin and workplace vendors, including quotations, procurement, Comparative Cost Statements, POs, deliveries, contracts and renewals.
  
  
  

👋 Employee Lifecycle & People Operations

• Own key employee onboarding and offboarding activities, ensuring nothing falls through the cracks.
• Coordinate creation and removal of employee access across Gmail, Slack, Atlassian and other tools.
• Manage BGV, insurance enrolment/removal, onboarding kits and employee assets as part of the employee lifecycle.
• Prepare and issue employee documentation including appointment letters, relieving letters, NOCs, employment confirmations and other HR letters.
• Keep employee records and Keka updates accurate and up to date.
• Support employee events, celebrations and workplace partnerships that enhance the employee experience.
  
  
  

💰 Finance & Operations

• Manage petty cash, Admin expenses and invoice coordination with the Finance team.
• Maintain accurate trackers, SOPs and operational documentation.
• Coordinate with Finance on procurement, invoices, payments and other operational requirements.
  
  
  

🚀 Cross-functional & Process Improvement

• Work closely with People Success, Finance, IT, Leadership and external partners to keep operations running seamlessly.
• Identify opportunities to simplify, automate and improve our People and workplace processes as we scale.
• Take ownership of operational issues from start to finish and ensure timely closure.
  
  
  

💪 What We’re Looking For

• 4-7 years of experience in Workplace Operations, Administration, People Operations, HR Operations or a similar role.
• Strong ownership and the ability to independently run day-to-day operations.
• Excellent organisational and follow-up skills - you’re someone who closes loops.
• Experience managing vendors, office support staff, assets and workplace operations.
• Strong attention to detail, especially when dealing with employee records, assets, documents and operational processes.
• Strong communication and stakeholder-management skills.
• A hands-on, practical and bias-for-action approach.
• Comfortable working in a fast-paced startup where things move quickly and you may need to figure things out along the way.
• Delhi-based and comfortable working fully from the office.
  
  
  

You Will Work With

• Captain: Shilpi
• Team Members: People Success, Finance, IT, Leadership and the wider Aftershoot team.