hero
companies
Jobs
If you are a Techstars portfolio companyclaim your profile.

Head of Tutor Community

AlGooru

AlGooru

Cairo, Cairo Governorate, Egypt
Posted on Jul 1, 2025

Join AlGooru as our next Head of Tutor Community! 🌟

Who Are We

📚 AlGooru is the leading private tutoring platform in Saudi. We're the first licensed by the National E-Learning Center (NELC), and we're renowned for providing tech-enabled tailored educational support to students from all ages and levels (K-12, university, and professionals).

🪙 We've been backed by various local, regional, and international investors including Constructor Capital, Plug & Play Ventures, Techstars, KAUST, Hub71, family offices, and others.

💡 A Fun Fact about AlGooru is that its name derives from “Guru,” a Sanskrit word meaning a mentor, guide, expert, or master.

Your Role

At AlGooru, we're not just building a platform; we're building a future where personalized learning is accessible to everyone. As our Head of Tutor Community, you’ll be at the heart of the TC tribe, driving impact by:

  1. Own and optimize the end-to-end tutor lifecycle from recruitment and onboarding to engagement, retention, and performance tracking.
  2. Ensure platform excellence by maintaining a high-quality, well-represented, and data-driven tutor supply aligned with AlGooru’s operational goals.
  3. Drive cross-functional collaboration with product, marketing, and design teams to enhance tutor experience, platform content, and operational efficiency.

A Day In Your Life:

Tutor Recruitment, Screening, and Onboarding

  • Own and continuously improve AlGooru’s tutor application flow and vetting criteria.
  • Screen tutor applications, follow up on documentation, and support applicants throughout the onboarding process.
  • Design and maintain a Tutor Application Roadmap aligned with company goals, in coordination with the Product team.
  • Manage recruitment metrics and ensure the platform maintains a high-quality tutor supply.
  • Lead the end-to-end onboarding process, including the creation of guides, training material, and documentation.

Tutor Engagement, Care, and Retention

  • Own tutor communications: manage all content sent to tutors and ensure consistency, clarity, and alignment with AlGooru's tone.
  • Respond to tutor queries and provide guidance throughout their journey.
  • Plan and execute tutor community engagement events (webinars, challenges, feedback sessions).
  • Collaborate with the Design and Marketing teams to produce engaging, educational content.
  • Launch recognition and incentive programs to drive motivation and performance.
  • Cultivate partnerships with external organizations to enhance tutor satisfaction.
  • Own and monitor Tutor Happiness and Retention KPIs.

Tutor Profiles and Representation

  • Create and manage tutor profiles/cards featured on the platform, ensuring quality and accuracy.
  • Collect multimedia and supporting materials to boost tutor visibility and conversion.

Technical Operations & Data Analysis

  • Lead optimization of operational workflows for basic and preferred tutors.
  • Monitor and analyze key metrics like tutor activity, tutor saturation, and supply-demand alignment.
  • Leverage data visualization tools to present insights and guide decision-making.
  • Identify trends and process gaps through statistical analysis, communicating findings to product teams for technical enhancements.

Cross-Functional Collaboration

  • Conduct tutor focus groups, interviews, and usability testing to support product development.
  • Collaborate with marketing for tutor-led social media initiatives.
  • Ensure alignment between tutor operations and platform feature rollouts.

You’re the Head of Tutor Community we’re looking for if you have:

  • 5+ years experience in community management, operations, or data-driven education roles
  • Proven ability to lead community initiatives and foster engagement in digital platforms
  • Proficiency in statistical analysis and tools such as Excel; data visualization experience (e.g., Tableau, Power BI) is a plus
  • Experience managing or building data pipelines is an asset
  • Excellent organizational, analytical, and problem-solving skills
  • Passion for education, mentorship, and community development
  • Background in education or edtech is a plus

Traits We Love

  • Results-Driven
  • Proactive & Takes Initiative
  • Balances Speed & Quality
  • End-User Obsessed
  • Strong Communictor
  • Independent & Team Player
  • Eager to Learn

The Hiring Journey

  • Screening & Intro Call (5-10 mins)
  • Chemistry meeting (15-30 minutes)
  • Technical interview 1 (30-60 minutes)
  • Technical interview 2 (30-60 minutes)
  • Vision Fit Interview (30-60 minutes)
  • Offer extended to successful applicants

Why AlGooru?

At AlGooru, you’ll have an exceptional opportunity to push the boundaries of education. You’ll be challenged but never alone, joining a diverse team of innovators committed to redefining learning.

Here's what we offer:

🚀 Impact: Help transform education in Saudi Arabia and beyond.

📈 Growth: Join a rapidly scaling startup with career development opportunities.

🕒 Flexibility: Work from anywhere + unlimited PTO.

💰 Rewards: Competitive salary, ESOP shares & quarterly bonuses.

🎉 Culture: Vibrant team, monthly Pizza Fridays & a supportive environment.

🎁 Perks: Free hardware/software, learning budget, AlGooru Library & more!

We foster a culture of care, one that promotes loyalty, commitment, and a true sense of belonging. Be valued. Be part of it.