• You’ll be part of our internal pharmacy team and product voice, a hands-on operator helping shape next‑generation solutions for clinicians, payers, and patients
• Reviewing AI outputs, handling exceptions and turning gaps into product changes.
• Safeguarding clinical accuracy, regulatory compliance, and patient safety, embedding guardrails around USP, REMS, payer policies, etc.
• Partnering closely with engineers and designers, along with external pharmacy & health‑tech organizations, to bring new products to life
• Troubleshooting issues customers hit in real workflows, resolving what you can directly and routing the rest to engineering with the context they need to fix it
• Sitting in on and eventually leading client check-ins, translating customer feedback and needs into something the team can act on
• Bringing a clinical eye to internal playbooks and support docs
• Closing the loop between support and product, spotting the recurring questions and friction points that signal product growth
• Become a clinical voice customers trust, the pharmacist on the other end who actually understands their workflow

• PharmD or Bachelor of Pharmacy
• 2+ years U.S. pharmacy experience across specialty, retail, or hospital settings
• Comfortable doing hands‑on operational work, and documenting where workflows break.
• Detail oriented and highly communicative team player.
• Startup mentality: bias for action, comfort with ambiguity, willingness to iterate quickly. We work in fast cycles, low bureaucracy, your ideas will ship quickly.
• Preference for pharmacists located in New York (hybrid 3 office days per week). Open to remote for the right candidate if they have deep industry expertise and are willing to travel often.

• Deep familiarity with benefits verification, prior authorizations, medical billing, payer formularies, limited‑distribution meds, and medication assistance pathways.
• Customer-facing experience, support, account management, or clinical liaison work, ideally for a pharmacy, payer, or health-tech product
• Familiarity with payer requirements, coverage criteria, and reimbursement pathways across commercial and government plans
• Exposure to eRx and ePA standards (NCPDP SCRIPT, FHIR)
• Experience building professional communities or educational content.

• We’re hybrid in our Manhattan or Toronto office three days a week. We’re only open to remote candidates if they have very deep industry expertise and are willing to travel.
• Small, senior team, low politics, high ownership, quick shipping cadence.
• Culture built on transparency, continuous feedback, and good espresso.
• We’re a low‑ego, innovative team that moves fast, challenges ideas (not people), and supports one another.

• Competitive compensation package, including $120-140k annual salary + stock options
• Full medical, dental, vision, and extended health benefits
• Unlimited days off to maintain a healthy work-life balance + 2 weeks of company-wide office closure during the holidays
• 2 annual off-site trips with the team
• Complimentary breakfast and lunch provided daily in the office. Dinner also provided if staying past 7pm
• 100% of our team ships code, including pharmacists who joined us with zero technical background. If you're curious about a career in tech, some of the best engineers in the industry will teach you, and this is one of the most hands-on ways to learn it.

Compensation