About Narvi

Narvi is a fast-growing Finnish fintech (Sifted 250) focused on business banking and payments for high-value businesses. We combine a strong payments platform with hands-on client relationship management and place a strong emphasis on onboarding quality, speed, and customer experience.

We are a remote-first company with offices in Helsinki and Warsaw. Our culture is built around ownership, accountability, collaboration, and continuous improvement.

The Role

We are looking for an Internal Controller Specialist to support our AML and Compliance function.

The primary responsibility of the role is to ensure that customer files, onboarding records, and regulatory information are complete, accurate, and maintained in line with internal policies and regulatory requirements.

The role involves regular reviews of customer accounts, identification of missing documentation or data, follow-up with internal teams, and ongoing monitoring of the quality of customer records across the business.

Responsibilities

• Review customer files and verify that all required documentation has been obtained and properly stored.
• Identify missing, expired, or inconsistent customer documentation.
• Verify corporate documents, ownership information, UBO documentation, tax information, licenses, and other onboarding requirements.
• Ensure TINs, VAT numbers, tax residency information, CRS/FATCA classifications, and other regulatory data are recorded where required.
• Review completed onboarding files and conduct periodic quality and completeness reviews.
• Monitor outstanding remediation actions and follow up with responsible teams.
• Perform regular sample checks of customer accounts across different risk categories.
• Verify that AML, sanctions, and customer due diligence requirements have been completed and documented.
• Maintain records of findings and track remediation until closure.
• Prepare periodic reports on documentation gaps, overdue reviews, and other compliance-related findings.
• Support internal audits, external audits, and regulatory inspections.
• Identify recurring issues and propose improvements to onboarding and compliance processes.

Requirements

• Experience in AML, Compliance, KYC, Audit, Risk, or Operations within a regulated financial institution, fintech, payment institution, EMI, bank, or crypto business.
• Good understanding of customer due diligence and AML requirements.
• Strong attention to detail and a structured approach to work.
• Ability to work independently and manage multiple tasks simultaneously.
• Good written and verbal English communication skills.
• Experience with compliance systems, CRM tools, and spreadsheets is an advantage.

What Success Looks Like

• No surprises during audits or regulatory inspections.
• Customer files are complete, accurate, and up to date.
• Missing documentation is identified and resolved quickly.
• Regulatory data is maintained accurately across all systems.
• Periodic reviews and remediation actions are completed on time.
• Issues are identified early, escalated where necessary, and followed through to resolution.
• The overall quality of Narvi's customer portfolio continues to improve.

What We Offer

• Opportunity to join a fast-growing fintech operating across Europe.
• A key role with real ownership and visibility across the business.
• Direct collaboration with Compliance, Operations, Customer Success, and senior management.
• Exposure to a wide range of clients, including international businesses, fintechs, financial institutions, investment structures, and other regulated entities.
• A remote-first working environment with offices in Helsinki and Warsaw.
• A flat organizational structure where good ideas can be implemented quickly.
• Opportunities for professional growth within Compliance, AML, Risk, and Regulatory functions.