Senior Salesforce Administrator - Revenue, CX & AI Operations
Bevi
Software Engineering, Sales & Business Development, Operations, Data Science
Boston, MA, USA
USD 121,805-153,405 / year + Equity
Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.
We are seeking a Senior Salesforce Administrator to join our Enterprise Applications team. This is not a ticket-resolution role — it is a strategic position for someone who partners deeply with Sales, Marketing, Finance, and Operations to understand business problems and architect technology solutions that solve them at scale.
You will own the design and evolution of our sales and operations technology ecosystem, including Salesforce and adjacent platforms, and will be expected to lead with an AI-first mindset – identifying where AI agents, automation, and intelligent tooling can replace manual effort, accelerate decisions, and amplify team output. If you love sitting with a stakeholder, understanding their pain, and then going away to build something that genuinely changes how they work, this role is for you.
What You'll Do
Strategic Partnership & Problem Discovery
- Translate ambiguous business challenges into clear requirements, user stories, and scalable system designs
- Lead working sessions, process discovery workshops, and solution design reviews with cross-functional stakeholders
- Partner with EA Business Analysts on solution delivery — BA owns stakeholder discovery, process design, and requirements intake; this role owns system architecture, configuration, and build. Coordinate with RevOps on GTM process ownership, translating their operational requirements and reporting needs into Salesforce and adjacent platform solutions without duplicating RevOps' analytical and process governance responsibilities
AI-First Solution Design
- Architect and deploy AI-powered workflows and agents across the revenue tech stack – from lead qualification and forecasting assistance to automated insights and CRM data enrichment
- Identify high-ROI opportunities for AI and automation to reduce manual work, improve data quality, and accelerate revenue cycles; own CI/CD pipeline standards and deployment practices (Gearset) to ensure reliable, auditable releases across all Salesforce environments
- Stay current on the evolving AI tooling landscape (LLMs, agents, copilots, etc.) and evaluate applicability to Bevi's GTM operations
- Build, test, and iterate on AI-augmented processes with a feedback loop tied to measurable business outcomes
Salesforce & Platform Architecture
- Design, build, and maintain Salesforce solutions
- Manage and optimize integrations across the full tech stack – including Salesforce, Zendesk, NetSuite, Oracle Field Service, and other platforms
- Own user, role, and permission management across all Sales and Operations applications
- Lead upgrade, release, and bundle management for Salesforce install packages and connected tools
Data, Reporting & Business Intelligence
- Design and maintain custom reports and dashboards for business users
- Contribute to data models and dashboard design in Looker
- Apply strong SQL and relational data expertise to support reporting schemas, data transformations, and analytics initiatives
- Ensure data integrity across systems as the authoritative voice on Sales & Marketing data structure and quality
What We're Looking For
- Certified Salesforce Administrator with hands-on experience building flows, Apex, integrations, and complex automations
- Demonstrated experience with multi-platform CRM and operations ecosystems – Salesforce plus at least one of: NetSuite, HubSpot, Zendesk, or similar enterprise platforms
- Strong SQL and relational data fundamentals – you can write a query, trace a data problem back to its source, and design a reporting schema
- Proven track record of working with business stakeholders to define problems and ship solutions – not just respond to requests
- Experience implementing AI tools, automation workflows, or intelligent agents in a business operations context
- A builder's mindset: you default to "how do I create a system that eliminates this problem" rather than "how do I resolve this ticket"
- Strong analytical thinking and the ability to hold both the detail and the big picture simultaneously
- Ability to navigate and influence a diverse set of stakeholders in a fast-moving startup environment
#LI-CD1
#LI-HYBRID
At Bevi, we believe compensation is a powerful tool to attract, retain, and grow talent. Our Compensation Philosophy centers on 5 principles:
- Market-driven - We anchor pay decisions in real-time market data
- Performance-based - We reward individual impact, not just tenure
- Equitable - We ensure fairness across teams, roles, and demographics
- Growth-focused - We invest in talent that scales with Bevi
- Total Rewards approach - We strategically balance base pay, bonuses, benefits, and equity
The posted compensation range reflects the salary* for this position. Some roles may be eligible for a commission plan or a bonus incentive. All Bevi employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Bevi are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.
*For Sales roles: The posted range reflects base salary plus commission which is the total potential on target earnings (OTE) for the position.
Benefits:
- Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
- 401(k) with company match
- Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc
- Generous fully paid parental leave for both birth parents and non-birth parents
- Fully employer paid disability and life insurances
- Wellness and fitness reimbursements
- Monthly stipends for cell phone use and commuting costs
- Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terra-cycling, too
- Happy hours, team-building events, bagel breakfasts, Values awards - and more.
A note on AI in our hiring process: We use AI to help synthesize interview notes and surface themes from feedback, keeping our process consistent as we grow. Every application is reviewed by a member of our team, and interviews may be recorded to support note-taking, just let us know if you'd prefer we don't. We'll also ask how you're learning and experimenting with AI in your work. Growing our AI fluency is something every Bevi team member is committed to and invested in.
Our commitment to responsible innovation is reflected in our partnership with the Mass AI Coalition, a collaboration that aligns with our dedication to community-driven progress and the future of technology.
We're passionate about supporting career growth and would love to be part of your professional journey. We also know that talent comes in many forms. We value individual accomplishments, specialized knowledge, and genuine passion over simply checking boxes on a requirements list. Whether you're a seasoned expert or an emerging talent, we're looking for people who are ready to build what's next. If any of our open positions interest you, we'd encourage you to apply! A member of the Bevi Talent team 'recruiting@bevi.co' will be reaching out about next steps if we would like to move forward.
Accommodations:
Bevi is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact recruiting@bevi.co.
