Blink has been at the forefront of two significant workplace evolutions - the transformation of the intranet from a static document repository to a dynamic digital workplace; and the recognition of how important it is to include the entire workforce when prioritising the employee connected experience. As an innovator in this space, Blink provides a personalised and intuitive user interface, social and collaboration capabilities, and integration with other workplace tools and systems to drive a simple, holistic user experience aligned to an employee’s role, location, language, tenure, etc. And, because we capture deep user interaction data across all areas of the platform, Blink is able to provide unprecedented insights into employee sentiment and behaviour that allow organisations to be proactive in managing attrition, driving best practices, and have a better understanding of how/when/where communications and engagement are having an impact.

Responsibilities Include:

• Recommend solutions that drive value for our customers and Blink

• Proactively scope technical solutions to address customer requirements
• Lead and execute on specific solution plays such as Strategy Workshops and Conference Room Pilots
• Developing subject matter expertise around specific areas of influence such as communications, retention, union complexities, and frontline operational management.
• Deliver product demonstrations to potential customer personas, including CEO, CIO/CTO, CHRO, and CFO
• In partnership with the Sales team, configure and customize product demonstrations to have the highest possible chance of conversion from prospect to customer.
• Ability to engage and respond to IT/Tech resources regarding more complex aspects of the solution like authentication, single sign on, and integration solutions.
• Actively explain and evangelise the Blink product, including technical integrations and best practices

• As required, provide input and response RFI/RFP processes.
• Understand the product roadmap with key dates to ensure accurate communication to both the prospects and account executive team
• Anticipate risks and barriers to pre- and post-launch customer engagement
• Liaise with Product Managers to provide feedback from customers about product requirements and ideas, to help them innovate and stay ahead of where the market is going