Senior Software Engineer
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!
Bluecore is a retail marketing technology company that’s reimagining how the world’s fastest growing retail brands transform casual shoppers into lifetime customers. Through our patented retail data model and the recent release of Bluecore CommunicateTM and Bluecore SiteTM, we replace manual processes with an intelligent, AI-driven workflow. We are credited with doubling email revenue, and increasing customer retention for more than 400 brands, including Nike, Gap, Express, Tommy Hilfiger, The North Face, Teleflora, and Bass Pro Shops. We have been recognized as one of the Best Places to Work.
Bluecore’s Engineering team is made up of exemplary engineers who believe in working collaboratively to solve complex technical problems and build creative solutions that are as simple as possible, but as powerful as necessary. We emphasize a culture of making good tradeoffs, working as a team, and leaving your ego at the door.
As a Senior Software Engineer 2.2 at Bluecore, you will join forces with other cross-functional engineering teams to build scalable, extensible, reliable, and performant systems that provide significant company and industry-level impact. We have clear roadmaps and initiatives, which help us leverage the work we’ve completed. You’ll have ownership over your work, and will be influential in driving the overall growth and success of Bluecore.
We are looking for a Senior Software Engineer 2.2 to join our Delivery team in India, building our end-to-end delivery pipelines. Many of this team’s key contributions focus around coordinating the results of campaign executions and personalization options, in order to create 1:1 personalized emails for our client's customers and drive higher ROI from their marketing campaigns. There are several deep technical challenges headed up by this team, including fan-out and fan-in processes for email generation and "at most once" delivery of emails.
Our Delivery team members have established themselves as a critical component to the success of Bluecore’s products. They’ve successfully led several major initiatives with considerable company-wide impacts, such as rebuilding our email pipeline for simplicity and extensibility, as well as migrating it onto Google Kubernetes Engine, resulting in substantial cost savings and higher volume throughput. As our client base has grown, we have an increasing need to deliver higher volumes of personalized emails, quickly and efficiently. The Delivery team is focusing on upgrading key components of our email and SMS delivery infrastructure in a microservice architecture, to ensure scalability, portability, and maintainability in some of our most critical infrastructure. This has involved rewriting services for rate limiting, distributed counters, recommendation engines, and email generation in order to scale with our growing needs.
It's not enough to develop systems that handle our ever-increasing scale, it's also essential that we do so with high-performance, rock solid code. Reliability is another important piece to the puzzle, and we adopt Site-Reliability Engineering principles for automating deployments and observability at scale. You’ll be an influential leader, actively coding while simultaneously helping your team design and implement technical solutions, as well as sourcing and onboarding new technologies to the team.
Design, architect, and develop performant, reliable, high-quality systems at scale within one or more engineering domains.
Lead the creation, definition and delivery of inventive solutions and major projects owned by our Delivery team, such as making improvements to our pipeline throughput.
Work cross-functionally with product managers, data scientists, and cross-functional engineers to deliver high quality products.
Proactively identify technology opportunities for the company, and push technical ideas, proposals, and plans to the entire organization and beyond through presentations, technical specs, blog posts, and documentation.
Advise and advocate for best tools, methods, and approaches for the entire engineering organization.
Function as a sought-out mentor and leader for a technical domain or set of domains across the company. Increase the technical capabilities and upper limits of your own areas of responsibility and expertise, as well as those of your associated team members. Teach sessions, write documentation, and actively mentor to decrease the ramp-up time of new and existing team members.
6+ years of relevant professional work experience in a similar industry or problem space with similar technical challenges. Experience building MarTech, AdTech, eCommerce, or Big Data platforms and products highly desirable.
B.Tech/M.tech from Tier 1 engineering college in Computer Science, Information Sciences, Mathematics or equivalent department.
Excellent programming skills system design and development using scalable programming languages such as Python, Golang, or Java is required.
Excellent working knowledge of high scale technologies such as distributed queuing and NoSQL databases.
Experience working with GKE or other Kubernetes cloud services and Microservice Architecture highly-sought.
Experience with data-driven SaaS platforms required, B2B or Ad Marketplace products desired.
Experience excelling within a high-growth, startup environment is preferred.
Experience with technical team mentorship, including guiding other engineers to become more effective technical leaders and providing feedback on best practices in code and design.
Ability to identify your team's dependencies on other areas and across functions, communicate effectively to remove any immediate blockers, and propose and implement process changes that strengthen and maintain efficiency.
Strong communication skills with internal stakeholders on long-term technical roadmaps, as well as in articulating short-term issues and delivery.
Proven track record of successfully delivering sizable projects that span multiple teams and multiple quarters--or even years!-- that produce significant results and impact overall business success.
Should have good knowledge of working with system monitoring tools (e.g. Datadog).
Passion for learning new Technologies and developing skills.
Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest growing marketing technology companies.
Monthly discretionary reimbursement towards fitness, home office and/or Learning and Development opportunities
At Bluecore we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.
More About Us:
Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere.
This comes to life in three core product lines:
- Bluecore Communicate™ a modern email service provider (ESP) + SMS
- Bluecore Site™ an onsite capture and personalization product
- Bluecore Advertise™ a paid media product
Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune, Crain's, Forbes and BuiltIn as well as ranked on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.