TRANSITION - Sr. Associate,Customer Marketing

BOxES 4.0 Devices
BOxES 4.0 Devices

Marketing & Communications, Customer Service

San José Province, Costa Rica

Posted on Oct 7, 2026

TRANSITION - Sr. Associate,Customer Marketing

San José, Costa Rica

Marketing Job ID: 34189
The Customer Marketing Associate focuses on driving customer engagement, retention and loyalty through targeted marketing campaigns and iniciative.
The rol involves collaborating with sales teams to align marketing strategies with customer needs..
The level of work includes executing campaigns , managing customer communications, and contributing to cross-functional projects.

KEY RESPONSIBILITIES


  • Development and follow up of FOCO Plans.
  • Deployment of tactic plans for specific Channels and Clients
  • NDP´s launch strategy, follow up to distribution and communication plans
  • Participation in S&OP process, being accountable of forecasting plans.
  • Special Packs and Club Packs development and implementation .
  • POS Campaigns support in order to achieve 360 impact on consumer.

REQUIRED EXPERIENCE YOU’LL BRING


  • 3 years of experience in marketing or trade marketing.
  • Experience with digital tools ( Nielsen, Diechter&Neira, Discover)
  • Advanced English
  • Business Administration or Marketing Studies.

PREFERRED EXPERIENCES AND SKILLS


  • Strong communication
  • Travel availability 25% .
  • Project management
  • Strategic thinking.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion (opens in new window).