General Manager
Cantaloupe AI
About the Role
Looking for a brand known for quality and a company passionate about its people? Join the Wendy’s team at Southeast Restaurant Group. As a General Manager, you are responsible for the successful operation of the entire restaurant. You will lead and develop managers and crew members, ensure customers receive fresh, high-quality Wendy’s menu items, and maintain a positive, well-run environment where teams are supported and guests are well served. This role owns hiring, training, scheduling, performance management, and day-to-day execution of restaurant operations. You will oversee new hire onboarding and training plans, deploy teams effectively, address performance and customer concerns, and lead the restaurant to achieve People, Customer Service, and financial goals. This role requires strong leadership, clear communication, and a hands-on approach to people development. Southeast Restaurant Group is a Wendy’s franchisee operating 50 Wendy’s restaurants and offers competitive pay, quarterly bonus opportunities, and benefits including Vacation, 401(k), Health Insurance, Free Meals, along with clear paths for long-term career growth and advancement.
What you'll do
- Lead and develop managers and crew members
- Hire, onboard, and train new employees
- Create and execute training and development plans
- Schedule and deploy teams effectively
- Address performance issues and coach for improvement
- Resolve customer concerns and maintain service standards
- Oversee daily operations and restaurant performance
- Drive results across people, service, and financial targets
What we're looking for
- Previous General Manager experience
- or at least 3 years of restaurant manager or supervisor experience
- Strong leadership and communication skills
- Proven ability to develop and retain team members
- Operational and organizational strength
- Positive attitude and accountability
Nice to have
- Multi-unit or high-volume restaurant experience
- Experience building training programs
- Strong financial and labor management skills
- History of internal promotions and team development