Assistant Manager
Cantaloupe AI
New York, NY, USA
Posted on Feb 2, 2026
About the Role
Join our Upper West Side team at Lenwich, where we've been serving NYC's heroes since 1989! We're seeking a passionate Assistant Manager who embodies our "Family, Friends, and Food" philosophy. You'll help lead our fast-paced sandwich shop, ensuring every customer receives a hero-sized experience while supporting our team of sandwich artists in crafting the ultimate NYC sandwiches.
What you'll do
- • Support daily store operations including opening, closing, cash handling, and shift oversight
- • Lead and coach team members to deliver fast, friendly, accurate service during peak rushes
- • Maintain Lenwich quality standards for food prep, order accuracy, cleanliness, and safety
- • Assist with scheduling, inventory checks, and ensuring proper staffing throughout the day
- • Resolve guest issues quickly while creating a warm, welcoming environment for all customers
What we're looking for
- • Experience supervising a small team in food service, QSR, or hospitality
- • Ability to thrive in a high volume, fast paced environment
- • Strong communication skills with a focus on teamwork and customer satisfaction
- • Reliable, organized, and comfortable handling cash and basic reporting
- • Ability to stand for extended periods and lift up to 25 pounds
Nice to have
- Prior experience in a New York style deli or sandwich shop
- • Basic knowledge of inventory management or scheduling tools
- • Food safety certification (ServSafe or equivalent)
- • Experience training new team members
- • Multilingual communication skills (Spanish is especially helpful)
