Front of House (FOH) Server
Cantaloupe AI
Hammond, LA, USA
About the Role
Tommy's On Thomas is seeking enthusiastic and dedicated Front of House Servers to join our vibrant team. As a Server, you'll be the face of our restaurant, delivering exceptional guest experiences through attentive service and deep knowledge of our menu. This role is ideal for individuals who thrive in fast-paced environments and enjoy building connections with guests. In this role, you will be responsible for efficiently managing guest orders, ensuring accuracy, and providing timely delivery of food and beverages. You will collaborate closely with kitchen staff and bartenders to create a seamless dining experience. We offer a supportive work environment with opportunities for growth and competitive pay complemented by generous tips.
What you'll do
- Greet and seat guests warmly to provide a welcoming atmosphere
- Present menus and offer detailed information on specials, menu items, and beverages
- Take accurate food and drink orders and communicate them clearly to kitchen and bar staff
- Deliver orders promptly and ensure guest satisfaction throughout their dining experience
- Maintain cleanliness and organization of dining areas including tables, utensils, and menus
- Handle guest concerns professionally and promptly to ensure positive resolution
- Process payments efficiently and accurately while maintaining accountability
What we're looking for
- Strong communication and interpersonal skills
- We want our guests to have a good time and for you to bring fun and excitement to serving them
- Ability to multitask and work efficiently in a high-volume environment
- Attention to detail in order taking and order delivery
- Basic math skills for handling cash and processing payments
- Customer service orientation with a friendly and approachable demeanor
- Ability to stand for extended periods and carry trays or supplies
Nice to have
- Previous experience in a full-service restaurant environment
- Knowledge of food safety and hygiene standards
- Upselling techniques to increase sales and enhance guest experience
- Familiarity with POS systems and order management software
