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Director of Revenue Operations

CareAcademy

CareAcademy

Sales & Business Development, Operations
Boston, MA, USA · Remote
Posted on Thursday, June 27, 2024

Who We Are:

At CareAcademy, we are dedicated to revolutionizing caregiver training for the modern world. Our mission at CareAcademy is to empower caregivers with the knowledge and skills to provide compassionate and high-quality care. We strive to make learning accessible through innovative online training that meets the evolving needs of caregivers and improves outcomes for clients and families alike.

Position Overview:

We are seeking a dynamic Director of Revenue Operations to join our team. Reporting directly to the Chief Revenue Officer, you will be responsible for overseeing the Revenue Operations team, leveraging Salesforce and the CareAcademy tech stack to drive efficiency, scalability, and revenue growth. You will lead the strategic direction and operational efficiency of our sales and go-to-market teams. By aligning sales, marketing, and customer support processes, you will drive the achievement of KPIs and company OKRs, while managing and developing teams to optimize their performance.

Responsibilities:

  • Manage and optimize our tech stack, including Salesforce, with a keen eye on enhancing efficiency and accuracy.
  • Collaborate with senior leadership to translate business objectives into actionable initiatives within Revenue Operations.
  • Take ownership of data analysis and reporting, presenting actionable insights to senior management.
  • Streamline sales, marketing, and customer success processes using Salesforce and CareAcademy's tech stack. Continuously refine workflows to enhance efficiency and scalability across revenue-generating functions.
  • Lead, coach, and mentor the Revenue Operations team to promote a culture of continuous improvement, collaboration, and accountability. Guide professional development initiatives to maximize team performance.

Qualifications:

  • Bachelor's degree in Business Administration, Finance, or related field preferred.
  • 7+ years of experience in Revenue Operations, 2+ years in a previous Director level position required.
  • Proficiency in Salesforce, strong knowledge of tech-stack implementations required.
  • Experience in a fast-paced environment, ideally within tech startups or similar.
  • Strong communication skills and ability to collaborate effectively with stakeholders.

What We Offer:

  • Competitive salary that rewards your experience and dedication.
  • Full benefits package including healthcare, 401k, unlimited PTO, and more!
  • Flexible remote-first setup where your work-life balance thrives.
  • Opportunities for professional growth and leadership in our dynamic, fast-paced company.
  • Join a collaborative, mission-driven team focused on revolutionizing caregiving for everyone!

Our Commitment:

At CareAcademy, we are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, or veteran status.

As we continue to grow, we remain committed to fostering a workplace that promotes equality, diversity, and inclusion in every facet of our operations. Our goal is to create a workplace where differences are celebrated and leveraged to drive innovation and business success.

CareAcademy is proud to be an equal opportunity employer and encourages individuals from underrepresented groups to apply.

JOB CODE: 1000054