Job Title: Mid Market Account Executive

Reports to: Vice President of Sales, Mid Market

Organization: Sales

Why Case Status:

We’re one of the fastest-growing, venture-backed tech startups based out of beautiful Charleston, SC. With a total market opportunity of almost $5B, we’ve been making big waves in the legal industry by enabling our customers to provide their clients real-time case status communications, proprietary progress tracking, smart scheduling, custom legal NPS system and more. We are completely transforming how law firms interact with their clients through a combination of cutting-edge software, AI technology, innovative solutions and a bunch of really “rad” people.

What do we mean by “rad”? Here’s what it means to be RAD at Case Status:

Radically Disruptive - We make a point to go above and beyond in everything we do. Through creativity, diligence and clear expectations, we proactively challenge the status quo, embrace failure, and adapt when necessary for the greater good of the mission.

Actively Curious - Making an impact on our customers and their clients’ matters deeply to us. We value humility and solve for others first. When we are faced with challenges, we desire to delight our customers at every chance. We are curious in our approach, humble in our execution, and confident in our vision.

Dedicated to our Team - Being fully committed means being dependable, taking responsibility for challenges, sharing accolades widely, and checking our egos at the door. We value a strong culture and contribute to its success by taking care of each other; growing professionally, and celebrating our accomplishments.

We’re not just on a mission to transform the legal industry (or bring the word “rad” back to the mainstream, that’s just a bonus). We’re on a mission to help every legal firm profoundly improve their client experience. We want to help every client have a 5 star experience with their attorney. Because every customer is important to us, and so every client matters.

Job Summary:

Case Status is currently hiring an Account Executive to join the sales team. The Account Executive must have an understanding of the sales process, excel at generating leads, building relationships, and closing deals.

The Case Status Sales team inspires collaboration with a goal to work towards a common objective. We are very metrics driven and hold ourselves to a high level of accountability. While we work hard to meet our goals, we also work hard to have fun.

As an Account Executive, you will report to our VP of Sales, Mid Market and will have direct access to company resources needed to close business. This Account Executive will work to land and expand Case Status's footprint in the small to medium size law firm segment. We offer competitive salaries, great benefits, lots of room for personal and professional growth, and a high energy environment.

Responsibilities:

• Identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage the sales cycle to close new business in service categories offered;
• Manage and optimize current client accounts while proactively engaging to secure renewal and upsell opportunities;
• Possess in-depth product knowledge and be able to conduct presentations and relay objection handling;
• Work hand in hand with the SDR team ensuring meetings set advance to meetings attended as scheduled;
• Attend conferences located around the country to develop brand recognition and new leads;
• Research and evaluate businesses to identify decision-makers and understand client needs;
• Prepare professional, concise and accurate reports, proposals and other documentation as required for presentations;
• Interact and engage with cross-functionally internal teams including implementation, client success and development;
• Work with Customer Success team to ensure account adoption and maturity are realized;
• Utilize Hubspot to ensure standard processes during all sales stages;
• Build rapport with customers through friendly, engaging communication;
• Negotiate contracts; close deals, meet quotas.

Qualifications

• 1-4 years of experience in a full cycle sales role, SaaS preferred;
• Bachelor’s Degree or relevant experience preferred;
• Experience working in a CRM (Hubspot proficiency is a plus);
• Self-starter with strong organizational skills and the ability to think strategically;
• A track record of attention to detail and propensity for critical thinking;
• Excellent communication, interpersonal, telephone skills, video conferencing skills;
• Positive attitude, solutions driven;
• Demonstrated effective time management in a fast-paced, deadline-driven environment;
• Grit;
• You have a hunter’s mentality with a history of quota overachievement/Consistent track record of hitting goal and numbers;
• You have proven ability to engage both high and wide in accounts and can effectively pursue law firm partners and law office managers;
• Proven ability to communicate clearly and concisely with written, verbal, presentation, and interpersonal skills;
• Willingness to learn the Case Status platform in order to be able to explain it thoroughly;
• Energetic, ambitious, and passionate; pioneering a growing and successful team;
• SaaS sales training and experience preferred;
• Proven success in closing deals;
• Possess an understanding of SaaS financial metrics;
• Willingness to learn in a high-paced sales environment;
• Ability to embrace feedback and hold yourself accountable;
• The ability to learn technology basics and apply them to business situations.

A Day in the Life

• You will network in your assigned territory to build relevancy;
• Manage current client needs and identify champions who will be a resource for referral and reference;
• Travel for conference attendance is to be expected (may include weekends);
• You work with Sales Development Representatives to discuss and strategize methods to penetrate new prospect accounts with the goal of setting quality meetings;
• You work closely with our Marketing team to execute on personalized outreach campaigns;
• You attend 1:1’s, team meetings, trainings, sales calls, discovery calls, demos, etc. to develop your skills;
• You’re self-disciplined, accountable, and reliable.

Location:

Case Status is based in Park Circle in North Charleston, SC. The candidate must be local and on-site.

Benefits:

We firmly believe that investing in our employees’ well-being and empowering them through a competitive total rewards philosophy is the only way to go.

Some of our perks include:

• Unlimited PTO (with manager approval and after a short period of employment)
• Leading Medical, Dental and Vision Plans with HSA options and 24/7 EAP
• Matching 401(k) contribution program after 3 months of employment
• Ownership in Case Status through its stock option plan
• Quarterly recharge days, extended holiday PTO, and more

Compensation Range:

Commensurate with experience

Learn Why Our Customers Trust Case Status:

YouTube: Case Status

Why Case Status