Job Title: Senior Events Manager

Reports to: Chief Operating Officer

Organization: Marketing

Why Case Status:

We’re one of the fastest-growing, venture-backed tech startups based out of beautiful Charleston, South Carolina, most recently ranking #50 on the Inc. 5000 list of fastest growing software companies. With a total market opportunity of almost $5B, we’ve been making big waves in the legal industry by enabling our customers to provide their clients real-time case status communications, proprietary progress tracking, smart scheduling, custom legal NPS system and more. We are completely transforming how law firms interact with their clients through a combination of cutting-edge software, AI technology, innovative solutions and a bunch of really “rad” people.

What do we mean by “rad”? You must not be from the 80s! Here’s what it means to be RAD at Case Status:

Radically Disruptive - We make a point to go above and beyond in everything we do. Through creativity, diligence and clear expectations, we proactively challenge the status quo, embrace failure, and adapt when necessary for the greater good of the mission.

Actively Curious - Making an impact on our customers and their clients’ matters deeply to us. We value humility and solve for others first. When we are faced with challenges, we desire to delight our customers at every chance. We are curious in our approach, humble in our execution, and confident in our vision.

Dedicated to our Team - Being fully committed means being dependable, taking responsibility for challenges, sharing accolades widely, and checking our egos at the door. We value a strong culture and contribute to its success by taking care of each other; growing professionally, and celebrating our accomplishments.

We’re not just on a mission to transform the legal industry (or bring the word “rad” back to the mainstream, that’s just a bonus). We’re on a mission to help every legal firm profoundly improve their client experience. We want to help every client have a 5-star experience with their attorney. Because every customer is important to us, and so every client matters.

Job Summary:

We are looking for a creative, detail-oriented, and resourceful Senior Events Manager to support our sponsored company events, the first of which is funded to launch in 2025 in Charleston, SC. The Senior Events Manager is responsible for event planning, coordinating, and executing all aspects of an event from conception to completion. This includes managing timelines, budgets, logistics, and communication with stakeholders to ensure seamless delivery of both in-person and virtual events. The role requires exceptional organizational skills and the ability to handle multiple projects simultaneously. This role may involve some travel.

The Senior Events Manager works closely with Marketing, Sales and Operational teams to meet the objectives and ensure a high-quality experience for all attendees, whether those attendees are our employees, customers, or partners. The Event Manager plays a crucial role in the successful execution of events and ensures a memorable, impactful experience for all participants.

The scope of planning large-scale events should excite you – we were the 50th Fastest Growing Software Company in the 2024 Inc 5000 list. But we’re also a Certified Great Place to Work™. So we mix working hard with healthy doses of fun. Our people build strong friendships, and they have each other’s backs. Every day.

Responsibilities:

• Event Planning: Develop detailed event plans, timelines, and schedules, aligning with goals and event objectives.
• Budget Management: Create and manage event budgets, ensuring cost-effective solutions while maintaining high standards of quality.
• Vendor Management: Source, negotiate, and coordinate with vendors, suppliers, and venues to secure the best services and pricing – including hotels, caterers, special event personnel, transportation, insurance brokers, event consultants, etc.
• Contract Review: Ensure contracts meet necessary requirements to secure successful events while mitigating risk to the company.
• Logistics Coordination: Manage all logistical aspects of the event, including coordinating with venue resources and staff to ensure successful setup, AV integration, catering, transportation, and accommodations.
• Attendee Management: Oversee attendee registration, ticketing (pricing and sales), outbound communications, support, and escalation of incidents and special requests, ensuring a smooth and organized experience.
• Post-Event Evaluation: Gather feedback from attendees, vendors, and stakeholders; analyze event outcomes to measure success and identify areas for improvement.

Qualifications:

• 4+ years working in event management, event operations, or trade show management positions
• Strong project management skills with the ability to multitask and prioritize under pressure.
• Excellent communication and interpersonal skills to collaborate with clients, vendors, and teams.
• Financial and contract acumen to manage budgets and negotiate contracts.
• Problem-solving abilities and flexibility to address unexpected challenges.
• Attention to detail and a commitment to delivering high-quality events representing a market-leading brand and product.
• Previous hands-on experience with a successful track record of managing frequent tradeshows and events.
• Experience in the SaaS industry is a plus

Where:

This is an on-site role based out of our Daniel Island, SC. office. Please do not apply if you are interested in a remote or hybrid position.

Benefits:

We firmly believe that investing in our employees’ well-being and empowering them through a competitive total rewards philosophy is the only way to go.

Some of our perks include:

• Unlimited PTO (with manager approval and after a short period of employment)
• Leading Medical, Dental and Vision Plans with HSA options and 24/7 EAP
• Matching 401(k) contribution program after 3 months of employment
• Ownership in Case Status through its stock option plan
• Quarterly recharge days, extended holiday PTO, and more