• Moderation Engine – Context-aware, multilingual, and media moderation with automated fallback handling.
• Notifications Engine – Smart delivery across Push, Email, SMS with personalization rules.
• Analytics & Insights – From message engagement to agent performance metrics.

• Our AI-powered solutions transform engagement across industries:
• Social Communities – AI Agents that foster inclusion, safety, and vibrancy.
• Marketplaces – Conversational shopping assistants and fraud prevention baked in.
• Events – Large-scale moderation that keeps interactions smooth for thousands.
• Telemedicine – AI triage and privacy-safe patient-provider communication.
• Dating Apps – Smart conversation starters and scam prevention for better matches.
• SaaS – In-app copilots that perform both front-end and back-end actions.
• Fintech – Compliance-ready messaging with automated risk checks.
• Education & eLearning – Instant tutoring, safe peer interaction, and Q&A via AI.
• Gaming – Real-time in-game companions, hints, and engagement prompts.

Position Overview & Priorities

This is an individual contributor role that has the ability to have a direct impact on the Company's growth and affect revenue. SDR's are recognized as a very important part of the Growth team. You will get to interface and work with Indian and global clients who are innovating and building modern technologies that can change the world

Primary responsibility would be:

• Plan the outreach - segmentation, setting up sequences, messaging, etc. Create personalized communication for specific prospects for a better impact.
• Generate target lists and move prospects through the pipeline and convert them into product demos.
• Use email, Linkedin, and cold calling to generate interest among prospects.
• Qualify interested prospects on a well-defined criterion to convert them into SQLs.
• Be persistent and proactive in your communication with prospects, providing them information that would help them move quickly in the pipeline.
• Use the marketing content, case studies and other collaterals effectively.
• By gaining insights into our prospect’s needs, you will provide inputs for marketing content creation.
• Set expectations with the founding team at the beginning of every week with semi-weekly status reports.
• Maintain the CRM and update reports for daily and weekly meetings with other sales members.

Work Location

In Office- Chennai

Prioritized Experiences and Capabilities

• You have 0-1 years of experience as an SDR in the B2B technology space, preferably in a start-up.
• Excellent written and verbal communication skills; organized and detail-oriented.
• Data-driven mindset, you’re able to make decisions without requiring too much guidance.
• Having sold products with annual contracts worth USD 10K+ would be a plus.
• Passion, enthusiasm, humor, and the ability to convey this through phone and email.
• Ability to figure out how to use software without a bunch of training. Capable of resolving problems by doing Google searches and filing tickets with software providers.
• You have used CRMs for email marketing in the past and are capable of maintaining internal CRMs and using them for reporting.

Here are the values that act as a guardrail of our execution culture:

Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed.

Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place.

Be genuine: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don’t understand something, ask questions and learn.

Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short to not spend time doing what you love with folks you enjoy being around.

Interview Process

Our goal is to make sure you have the chance to get to know CometChat as we learn more about you. Through a series of conversations with CometChat’s founders and key stakeholders, we’ll want to learn more about your strategic and functional expertise, and your passion. We hope that you’ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.