Our Mission

Fuel customer growth through meaningful, intelligent, and safe user-to-user (and now, user-to-agent) engagement.

CometChat Overview

CometChat is a full-stack conversational platform built to unify every layer of interaction — bringing together real-time conversations (chat, messaging, voice, and video), AI Agents, moderation, notifications, and analytics in one modular, developer-first solution.

Our company has seen rapid growth, thanks to several market validations — including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, and Matchstick Ventures. CometChat raised a Series A round from Signal Peak Ventures, bringing our total funding to $16M.

We believe the interface of the future is conversation — not clicks. Every app will soon have an AI layer that’s as native as text messaging today. That’s why we’re building the infrastructure for the world’s AI-powered conversations — from human-to-human, to human-to-agent, to multi-party collaboration with AI in the mix.

From AI onboarding assistants that get users productive in minutes, to copilots that perform complex workflows in-app, to intelligent moderators that protect and guide communities in real time — our AI Agent platform makes it all possible.

With CometChat’s ready-to-use UI kits, powerful SDKs, and our Full Stack AI Agent Platform, product teams across startups and enterprises can launch safe, scalable, and smart in-app interactions faster than ever.

Why Join Us Now

We’re at the tipping point where AI becomes a native part of every conversation. At CometChat, you’ll help shape a future where users can talk to their apps as naturally as to a friend — where agents think, reason, act, and collaborate with humans in real time.

You won’t just be joining a product team — you’ll be building the standard for AI interaction layers: agent-aware UI, intelligent guardrails, rich actions libraries, and multi-party collaboration between people and AI.

If you want to help define how the next billion users will communicate — and push the boundaries of what’s possible in real-time, AI-powered engagement — we’d love to work with you.

What we mean by AI-native

AI-native here means you build with agents by default. We expect 100% of the code to be generated via agentic tools (Cursor, Claude Code, and similar), while you own everything that actually matters: problem framing, architecture, tradeoffs, review quality, tests, performance, and security. This is not “vibe coding.” The code is generated. The thinking is yours. You should be great at steering agents, validating output, catching subtle issues early, and debugging code you did not manually write.

Why AI-native

Software development is changing permanently, and we are leaning all the way in. You will work in a team that ships fast with agents, where your leverage comes from judgment and systems thinking rather than typing speed. You will get access to whatever AI tools you need (Cursor, Claude Code, or anything else that makes you effective), and the freedom to use them aggressively. If you want to operate at the edge of how modern engineering gets done and level up your output, this role is built for that.

Join us to build where AI meets human connection.

Work Location

In our Mumbai (Chembur), India Office.

Position Overview & Priorities

We are seeking a Solution Engineer to join our team and act as a technical bridge between our customers and CometChat’s engineering and product teams.

As a Solution Engineer at CometChat, you will be responsible for understanding customer requirements, designing scalable solutions using our platform, and ensuring successful integrations across web, mobile, and backend systems. This role requires strong technical depth, hands-on problem solving, and the ability to clearly communicate complex concepts to customers.

Primary responsibility would be:

• Actively engage in a hands-on, customer-facing technical role supporting CometChat’s Chat, Voice, Video, and AI Agent platforms.
• Work closely with Sales and Customer Success teams during pre-sales and post-sales phases to design and validate customer solutions.
• Understand customer use cases, architecture, and constraints, and recommend best-practice integration approaches.
• Design end-to-end solution architectures using CometChat SDKs, APIs, UI Kits, and AI Agent capabilities.
• Support customers integrating CometChat across Web, Android, iOS, React Native, Flutter, and backend platforms.
• Troubleshoot complex issues related to real-time messaging, WebSockets, push notifications, calling, and agent workflows.
• Review customer implementations and suggest improvements around performance, scalability, reliability, and security.
• Create and maintain technical documentation, sample applications, and reference architectures.
• Act as a feedback channel from customers to Product and Engineering teams, helping influence roadmap decisions.
• Support enterprise customers with advanced requirements such as on-prem deployments, compliance constraints, and high-concurrency environments.
• Provide technical guidance and mentorship to junior engineers where required.

Prioritized Experiences and Capabilities

• Proven experience working with APIs, SDKs, and distributed or real-time systems.
• Strong understanding of REST APIs, WebSockets, and event-driven architectures.
• Experience integrating third-party SDKs into web or mobile applications.
• Working knowledge of JavaScript and at least one backend language such as Node.js, Java, PHP.
• Familiarity with web and mobile development concepts.
• Understanding of authentication, authorization, and security best practices.
• Strong debugging skills across client-side, backend, and network layers.
• Excellent communication skills with the ability to explain technical concepts clearly to customers.
• Strong problem-solving mindset with a high sense of ownership.

Good to have

• Experience with real-time communication platforms (chat, voice, video).
• Familiarity with WebRTC and push notification systems (FCM, APNS).
• Exposure to AI agents, chatbots, or LLM-based systems.
• Experience working with enterprise or B2B SaaS customers.
• Knowledge of cloud infrastructure concepts (AWS, GCP, or Azure).
• Prior experience in a Solution Engineer, Sales Engineer, or Technical Consultant role.
• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.

Here are the values that act as a guardrail of our execution culture:

Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed.

Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place.

Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don’t understand something, ask questions and learn.

Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short to not spend time doing what you love with folks you enjoy being around.

Interview Process

Our goal is to make sure you have the chance to get to know CometChat as we learn more about you. Through a series of conversations with CometChat’s founders and key stakeholders, we’ll want to learn more about your strategic and functional expertise, and your passion. We hope that you’ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.