About us
At CYCLE and Ebike4Delivery, we support the people and businesses that keep cities moving. From riders and couriers to delivery-focused small businesses, our mission is to make last-mile delivery more reliable, affordable, and sustainable.
CYCLE operates an e-bike subscription service for professional riders across 200+ cities in Europe, while Ebike4Delivery provides high-performance delivery e-bikes and fleet solutions for businesses in the fast-food and delivery sector. Together, we support more than 1,300 customers across in 5 countries, covering millions of emission-free kilometers every month.
We’re looking for a Service Support Specialist (m/w/d) - Remote who enjoys customer interaction, structured work, and close coordination with operational teams. In this remote role, you’ll work across both brands, acting as a key point of contact between customers, service partners, and internal teams—helping ensure fast, clear, and reliable service communication every day.
CYCLE operates an e-bike subscription service for professional riders across 200+ cities in Europe, while Ebike4Delivery provides high-performance delivery e-bikes and fleet solutions for businesses in the fast-food and delivery sector. Together, we support more than 1,300 customers across in 5 countries, covering millions of emission-free kilometers every month.
We’re looking for a Service Support Specialist (m/w/d) - Remote who enjoys customer interaction, structured work, and close coordination with operational teams. In this remote role, you’ll work across both brands, acting as a key point of contact between customers, service partners, and internal teams—helping ensure fast, clear, and reliable service communication every day.
