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Senior Deal Desk Analyst



Multiple locations
Posted on Thursday, October 12, 2023

Job Description:

DataRobot is the leader in Value-Driven AI, a unique and collaborative approach to generative and predictive AI that combines an open platform, deep expertise and broad use-case experience to improve how organizations run, grow and optimize their business. The DataRobot AI Platform is the only complete AI lifecycle platform that interoperates with an organization’s existing investments in data, applications and business processes, and can be deployed on prem or on any cloud environment. Global organizations, including 40% of the Fortune 50, rely on DataRobot to drive greater impact and value from AI.

Senior Deal Desk Analyst

What you’ll do:

  • Serve as a trusted adviser to the Sales Team on all commercial/business aspects of the deal to help drive deal closures

  • Provide quoting and deal structure guidance , pricing approvals and ensure compliance with published sales policies

  • Partner with cross-functional teams including Finance and Legal to review or address revenue recognition or commercial contracting concerns for non-standard deal structures

  • Ensure adherence to our quote-to-contract processes and policies for our commercial engine while effectively escalating new use-cases outside of the current approval matrix and providing appropriate proposed solutions to facilitate

  • Develop an expert level of understanding regarding all past, current and future license offerings in order to provide needed guidance to the Sellers

  • Aid in the continued development and maintenance of Sales policies and selling procedures

  • Assist in the review of RFPs/RFIs responses

  • Assist in delivering relevant training to new and existing salespeople on deal desk, order processes and overall DataRobot best practices

  • Maintain scalable operations and feedback loop to increase contract velocity and efficiency

  • Exercise your in-depth understanding of subscription models and service/product offerings for recommended contract structures

What we’re looking for:

  • 4-6+ years Deal Desk/Sales Operations/Finance experience, preferably within a SaaS environment. Experience with Federal/Public Sector a plus.

  • Robust understanding and experience with CPQ (configure, price, quote) tools and quote to cash process knowledge

  • Proven track record in owning and running complex deals end-to-end, including but not limited to modeling out different deal options and collaboratively working with internal stakeholders on those different options

  • Self-motivated, critical thinker with prior experience with complex, cross-functional pricing and proposal execution across Sales, Legal, and Finance

  • Positive team player and effective communicator with all levels of management and cross-functional organizations

  • High level of accountability; proven ability to take ownership and solve problems. Dedication to excellent customer service. Flexible, agile and supportive in a fast-moving and changing environment

  • Collaborative participation in identifying and suggesting possible resolution in system gaps and processes to better streamline efficient workflow

  • Strong quantitative skills and highly proficient in Excel, PowerPoint, Salesforce.com, and CPQ tools

  • Strong understanding of software revenue recognition and order process principles

  • Highly Organized with the ability multitask, prioritize and deliver at times of high volume

The talent and dedication of our employees are at the core of DataRobot’s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees’ well-being at the core. Here’s what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!

Our Core Values:

  • Be You - We are co-contributors to our culture committed to diversity, inclusion, equity and a sense of belonging throughout our global community. We value each person as their authentic self and welcome honest and respectful dialogue as an avenue to greatness.
  • Dream Big - We don’t settle for the status quo. We always pursue the development of the next version of ourselves. We believe investment in the growth and resilience of our people is the foundation of building an iconic company.
  • Be Data-Driven - We believe data-driven decision making enables innovation and execution at velocity while ensuring repeatable success. We take on the toughest challenges as we transform the world with our platform and AI.
  • Better Together - We celebrate success and learn from failure as one team. We foster an aligned, collaboration-first workplace by building trust through transparency, integrity and accountability.
  • Champion Customers - We empower our customers and our communities by shaping the future of trusted, augmented intelligence in order to solve their most difficult problems. We are humble, not complacent. We succeed when they succeed.

Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box. We’d love to have a conversation with you and see if you might be a great fit.

All U.S. DataRobot employees must be fully vaccinated against COVID-19. If there is a medical, religious, or other legally protected reason that prevents you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have a process in place to evaluate requests for accommodation.

DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.

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