Clinical Lead

Full job description

Are you a mental health leader who is excited to join a mission-driven company set on making therapy the new normal? Do you have a passion for developing and inspiring your team to deliver top-notch client care in an environment that values inclusivity and belonging?

If you’re still reading, it means you’re the perfect fit! Sooo... Hi! We're DiveThru. We're on a mission to ensure no one struggles alone. Through our in-person studios and online platform, we connect today's generation with a modern therapy experience.

As a mental health tech company with funding from all levels of the government, we are integrating technology into the therapy experience to improve therapist and client experiences and outcomes. By bringing together every element, from matching with a therapist, managing appointments, accessing resources, and tracking progress directly in the DiveThru app, we are modernizing the therapy experience. The centralization of therapy tools means one less thing to worry about so that clients can focus on what matters — healing.

We’re looking to add a Clinical Lead to our DiveThru Crew. This is a regional role that will support our Edmonton and greater Edmonton area locations.

Our ideal candidate is a strong people leader and seasoned therapist (Registered Psychologist or Registered Clinical Social Worker) who is committed to supporting our clinicians in providing high quality client care. Reporting to our Director of Clinical Operations, the Clinical Lead will use their skills to support our therapists with clinical questions, organize professional development opportunities, supervise students, and support with therapist recruitment and onboarding. Note that this role will not involve actively seeing clients.

Here’s What You’ll Get By Joining Our Team:

- Paid vacation so you can take the time off that you deserve
- Paid flex days (because we get it - life happens)
- Paid office closure from December 25th through January 1st to give our Crew the chance to recharge
- Health, dental, and extended benefits plan starting from day 1
- Attend professional development and mental health related workshops
- The opportunity to be a part of a growing company with advancement as we continue to grow

Ready to join us? Okay, let’s talk about the official stuff:

Your General Responsibilities:

- Provide our therapists with support and guidance for any clinical or ethical questions they may have to ensure they are able to provide the highest level of quality care to their clients. This includes offering advice on complex cases, ensuring adherence to ethical standards, and promoting best practices in therapy
- Provide clinical supervision to students, ensuring they receive the guidance and support needed to develop their skills and adhere to professional standards
- Offer clinical insights for client inquiries that require a clinical perspective to support our Studio Managers
- Build and foster a strong clinical culture by creating an environment where therapists feel supported, valued, and empowered
- Work with our People and Culture team to support therapist hiring and onboarding/offboarding. This includes participating in interviews, evaluating candidate fit, and ensuring a smooth transition for new therapists into our DiveThru Crew
- Facilitate case consultations and plan regular professional development opportunities. You’ll be responsible for organizing workshops, training sessions, and other learning opportunities to help our therapists continuously improve their skills and knowledge
- Meet regularly with the DiveThru HQ team to provide feedback to inform and enhance clinical operations and client care. You’ll act as a liaison between the therapists and HQ, ensuring that communication flows smoothly and that the needs and concerns of therapists are addressed promptly

Your Skills:

Our ideal candidate brings the following to the table:

- You possess excellent verbal and written communication skills, enabling you to effectively interact with therapists, clients, and HQ staff. Your ability to clearly articulate ideas and feedback is crucial for this role
- You are a strong leader with the ability to consult with and support our therapists. Your leadership style is collaborative and consultative, helping to create a positive work environment where therapists feel confident in their clinical decisions
- A strong understanding and adherence to professional ethics. You ensure that all therapeutic practices meet the highest ethical standards and that therapists are guided by these principles in their work
- Experience with children and teens, couples, and family therapy is required. Your diverse clinical experience will enable you to provide comprehensive support to therapists working with a variety of client populations
- Experience in clinic operations and people management is an asset. Your knowledge of running a clinic and/or managing a team will help you excel in this role
- You have a passion for technology and innovation in enhancing mental health care. You’re excited about integrating new tools and approaches to improve therapy outcomes

Required

- Must be a Registered Psychologist in good standing with the College of Alberta Psychologists, or a Registered Clinical Social Worker in good standing with the Alberta College of Social Workers
- Must meet requirements to be able to provide clinical supervision to students: at least one full year of post-graduate supervised counselling experience in addition to the post-graduate experience required for registration or licensure, at least four years of post-graduate clinical counselling practice
- Professional liability insurance, including cyber/breach insurance
- Completed a Masters or Doctoral degree in Counselling Psychology, Clinical Psychology, School and Clinical Child Psychology, Social Work, or any related field
- Must have a valid driver’s license and access to a vehicle

Compensation

The salary for this role ranges from $110,000 to $130,000 annually.

Location

This regional position oversees all of our Edmonton and greater Edmonton area studios. It requires a mix of working from home, attending in-person meetings with our HQ team, and working from our studios.

The Next Steps

Read the job posting a couple of times to ensure this position is the right fit for you. Apply with a custom cover letter answering the following questions:

1. Are you a dog or a cat person?
2. Why are you the perfect fit for our DiveThru Crew?



How We Hire

It’s our incredible DiveThru Crew that truly defines us! We're united by one common mission: to ensure no one struggles alone. DiveThru proudly stands as an equal opportunity employer. We're all about celebrating each person and the unique intersections of their identities. Why? Because we firmly believe that diverse and inclusive teams don't just make us better decision-makers; they spark the innovation needed to best serve our community. If you need reasonable accommodations during the application process, we've got your back. Let's collaborate to meet your needs because we're committed to supporting you every step of the way. Our inclusive work environment is a source of celebration, and we encourage folks from all backgrounds and perspectives to apply. Your uniqueness is what makes us thrive!

Job Type: Full-time

Pay: $110,000.00-$130,000.00 per year