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Technical Content Writer (2+ years)

Docsumo

Docsumo

Marketing & Communications, IT
Bengaluru, Karnataka, India
Posted on Saturday, November 18, 2023
About Us:
Docsumo is Document AI software that helps enterprises make automated decisions from customer documents. We help enterprises convert unstructured documents such as invoices, bank statements, and tax returns into actionable data. We are backed by Sequoia, Barclays, Techstars & Better Capital, Fifthwall & others.

Responsibilities:

  • Create and refine technical information and other various materials for explaining products and services.
  • Suggest best practices and optimizations throughout content generation projects and ensure projects are completed on time and meet quality standards.
  • Collaborate with fellow technical communicators to develop new approaches for creating more precise and engaging knowledge base articles for the company.
  • Manage complex information and multiple projects and use company brand voice and messaging to reinforce the company culture
  • Implement comprehensive technical documentation, feedback, and changes whenever possible

Requirements:

  • 2+ years of experience in technical writing
  • Proficiency in word processor programs such as Microsoft Word and Google Docs and PDF software such as Adobe Acrobat
  • Familiarity with systems development life cycle (SDLC), HTML, and CSS is preferred.
  • Excellent written and verbal communication skills and attention to detail
  • Understanding of evolving technologies such as AI,ML, deep learning, and NLP Knowledge of computer vision, OCR, and intelligent document processing is an added advantage.