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Regional Infrastructure & Operations Insights Analyst-Retail - Bangkok

Drive Spotter

Drive Spotter

Other Engineering, IT, Operations
Thailand
Posted on Dec 20, 2025
Department:
Commercial
Location:
Thailand
Department: Commercial
Location: Thailand
Job Description
We are looking for a versatile and impact-driven Regional Infra & Operations Insights Analyst to join our Regional Retail team and help shape how we organize, activate and leverage data across our Retail Business Unit. This role is ideal for someone who thrives on both building solid data foundations and delivering clear business insights.
Your first mission will be to take ownership of our information architecture, covering designing reliable pipelines, ensuring structure and accessibility, and preparing our environment for scale. Over time, your focus will expand to include performance insights and advanced analytics, turning raw information into visibility, insights and actions, as well as managing data-related key projects under Retail function.

As part of a fast-moving AI-powered organization, you will work with cutting-edge tools and collaborate with brilliant minds from our product, operations and commercial teams.
To truly make an impact in this role, we are looking for a future team member who can innovate at scale, team-up to shape strategy, does what's right, embodying the core value of supporting others and anticipating challenges.

Key Pillars of the Role

Information Architecture
You will be responsible for designing, building, optimizing, and scaling our data pipelines and models. This includes mapping our current setup, streamlining access to high-quality insights and collaborating with technical teams to ensure a secure and scalable infrastructure.

Governance & Quality Assurance
You will be able to independently establish and enforce data reliability practices, ensuring clean, consistent and compliant standards on top of investigating root causes of any discrepancy and deploying necessary fixes. This includes documenting logic, definitions and usage guidelines for key datasets.

Dashboarding
The role involves initiating, developing, and maintaining dashboards that enhance clarity and empower cross-functional decision-making. You will help define key metrics and make performance visible through self-service reporting tools.

Analytical Insights
Performing deep-dives and ad-hoc analyses to address business challenges, unlock insights and uncover opportunities will be a key part of the role, with a strong emphasis on simplifying complexity to support our leadership, commercial and operations teams.

Cross-functional Collaboration
Acting as a business partner with diverse teams across product, operations, commercial and regional leadership to align priorities, define success metrics and turn data into actionable business results.

Ad-Hoc Project Driver
You will lead or contribute to cross-functional projects that drive measurable value, whether by supporting Retail initiatives beyond your core responsibilities, enhancing user experience or identifying performance improvement opportunities.
Job Requirements
What Success Looks Like

In your first 6-12 months, you will:
- Be familiar with existing infrastructure and able to pinpoint the location of necessary data
- Ensure a scalable and accessible architecture is in place and aligned with core business workflows
- Standardize dashboards and metrics used by commercial, finance and operations teams
- Data inconsistencies and pain points are addressed through proactive fixes
- Business units increasingly adopt self-serve tools and insights
- Analytical outputs directly support key planning and decision milestones
- You are recognized as a trusted partner and problem solver across teams

What You Bring

The ideal candidate is a driven self-starter with a solution-oriented mindset and a strong sense of ownership, eager to continue shaping this role within our experienced Retail team. You thrive in cross-functional environments, are comfortable with ambiguity and are unafraid to take initiative or get hands-on when needed. You are able to communicate complex findings in an uncomplicated way.
Based in Bangkok, you can navigate seamlessly between technical details and broader business objectives. While building scalable foundations and supporting day-to-day insights, you will proactively identify opportunities to improve how data drives decision-making across our Retail streams.

Qualifications
- 7+ years of experience in Infra & Insights related roles combining architecture and analysis, with heavy emphasis on architecture and query optimization
- Strong command of SQL and hands-on experience with existing query languages, for example MaxCompute, BigQuery, MySQL or similar
- Knowledge of ETL orchestration and modeling best practices, experience with Airflow or others workflow tools a plus
- Proven ability to build intuitive dashboards using visualization platforms such as Looker, PowerBI, Tableau or similar
- Sharp analytical skills and a problem-solving mindset as well as comfortable with ambiguity
- Experience with documentation, governance and cross-team collaboration
- Experience leading and nurturing a small team would be a plus but not compulsory
- Strong communication skills with the ability to explain technical concepts to non-technical audiences
- Fluency in English is a must, Chinese proficiency will be appreciate