Associate, Tmall Operations-EL Tmall
Drive Spotter
Operations
Vietnam
Posted on Dec 27, 2025
Department:
Commercial
Location:
Vietnam
Department: Commercial
Location: Vietnam
Job Description
1、Manage and optimize the daily operations of Tmall stores, ensuring smooth sales processes and high customer satisfaction.
2、Analyze sales data, market trends, and customer behavior to develop effective assortment strategies, marketing strategies and promotional activities.
3、Monitor and enforce platform policies, handling customer complaints and resolving issues to maintain a positive brand image.
4、Liaise with internal teams, including marketing, logistics, and customer service, to align on goals and improve operational efficiency.
5、Stay updated on industry regulations, Alibaba International policies, and e-commerce best practices to drive continuous improvement.
2、Analyze sales data, market trends, and customer behavior to develop effective assortment strategies, marketing strategies and promotional activities.
3、Monitor and enforce platform policies, handling customer complaints and resolving issues to maintain a positive brand image.
4、Liaise with internal teams, including marketing, logistics, and customer service, to align on goals and improve operational efficiency.
5、Stay updated on industry regulations, Alibaba International policies, and e-commerce best practices to drive continuous improvement.
Job Requirements
1、Bachelor's degree in Business Administration, Marketing, or a related field.
2、Minimum of 3+ years of experience in eCommerce operations or eCommerce management, preferably within the Alibaba ecosystem.
3、Solid understanding of Tmall platform rules, marketing tools, and performance metrics.
4、Strong analytical skills, with the ability to interpret data and make data-driven decisions.
5、Excellent communication and negotiation skills, with the ability to build relationships with stakeholders.
6、Adaptable and proactive, with a keen eye for detail and a passion for staying current with the dynamic e-commerce landscape.
2、Minimum of 3+ years of experience in eCommerce operations or eCommerce management, preferably within the Alibaba ecosystem.
3、Solid understanding of Tmall platform rules, marketing tools, and performance metrics.
4、Strong analytical skills, with the ability to interpret data and make data-driven decisions.
5、Excellent communication and negotiation skills, with the ability to build relationships with stakeholders.
6、Adaptable and proactive, with a keen eye for detail and a passion for staying current with the dynamic e-commerce landscape.
