CRM Ops-TH
Drive Spotter
Operations
Thailand
Posted on Jan 30, 2026
Department:
Supply Chain & Logistics
Location:
Thailand
Department: Supply Chain & Logistics
Location: Thailand
Job Description
1. Responsible for Lazada Thailand CRM operations, devising and executing PUSH and Email strategy E2E for DAU growth.
2. Developing Localized notification framework with scenario, segment, topic, contents across user journey to enhance CRM recall efficiency.
3. Collaborate closely with cross-functional teams for requests communication and campaign promotions support.
4. Data analysis on push performance metrics to adjust actions and find out opportunities immediately.
5. Research and explore customer insight as well market trends to initiate new solution approach together with regional ops, product and tech teams.
2. Developing Localized notification framework with scenario, segment, topic, contents across user journey to enhance CRM recall efficiency.
3. Collaborate closely with cross-functional teams for requests communication and campaign promotions support.
4. Data analysis on push performance metrics to adjust actions and find out opportunities immediately.
5. Research and explore customer insight as well market trends to initiate new solution approach together with regional ops, product and tech teams.
Job Requirements
1. Bachelor's degree or above, with CRM and/or content ops experience in e-commerce or related industry.
2. Excellent content ops ability to craft engaging Thai and English content.
3. Result-driven mindset with experience in A/B testing, data analysis and strategy optimization.
4. Good understanding of the Thai market and in-depth knowledge of e-commerce user behavior.
5. Strong team player, innovative mindset, and self-motivated in a fast-paced environment.
2. Excellent content ops ability to craft engaging Thai and English content.
3. Result-driven mindset with experience in A/B testing, data analysis and strategy optimization.
4. Good understanding of the Thai market and in-depth knowledge of e-commerce user behavior.
5. Strong team player, innovative mindset, and self-motivated in a fast-paced environment.
