Supply Chain Operations Associate-Kuala Lumpur
Drive Spotter
1. Manage end-to-end direct procurement of FMCG and Electronics products while ensuring full compliance with internal policies,
2. Oversee operational performance of suppliers and warehouses in order to ensure the efficient flow of goods throughout supply chain,
3. Conduct root cause analysis of procurement issues and perform troubleshooting for both short-term fixes and long-term solutions with various stakeholders, including Suppliers, Warehouses, Commercial, and Finance teams,
4. Maintain relationships with FMCG/Electronics Suppliers; finding win-win solutions between Lazada Retail and our Suppliers for day-to-day procurement matters
Your Responsibilities
You are execution-focused and reliable, playing a consistent role in supporting the Retail BU operations within a leading e-commerce company in Malaysia
- Be part of our end-to-end procurement process including but not limited to Purchase Order creation, operational issue troubleshooting, and SOP creation
- Maintain strong relationships with Suppliers, Fulfillment team, Commercial, etc. to ensure smooth operations and consistent stock availability across all Warehouses
- Monitor and manage Supplier Performances including but not limited to Fulfillment Rate, Procurement Lead Time, minimizing Purchase Order aging, etc.
- Execute stock replenishment and ensure schedule adherence to maintain inventory levels and stock availability
- Continuously improve day-to-day procurement operations and conduct root cause analysis to provide short- and long-term solutions
- Support one-off or occasional project(s) related to Supply Chain processes in collaboration with various stakeholders
He/she must (a) collaborate well with cross-functional teams and stakeholders and (b) have (or be strongly willing to develop) the skills to maintain strong relationships with Suppliers and Warehouses
- Diploma or Bachelor’s degree in Industrial Engineering, Operations Management, Business Management, or other business-related fields
- Minimum 2-4 years of experience in fast-paced companies, including but not limited to Retail, FMCG, or e-commerce companies
- Ability to perform root cause analysis and work independently with the capacity to make timely decisions
- Strong prioritization and attention to detail to manage multiple tasks effectively under deadlines
- Solid problem-solving and verbal communication skills
- Sound judgment with the ability to make decisions based on the situations; able to empathize with stakeholders to find mutual beneficial ground