Senior Manager, Channel Operation Lead-Bangkok
Drive Spotter
Thailand
1.Channel Operations
• Own Thailand LazFlash channel P&L: GMV, order volume, buyer count, and contribution to platform GMV
• Develop and execute monthly/quarterly channel operation plans aligned with national and regional strategy
• Manage channel assortment pool: product tiering , price force stratification, and resource allocation
• Drive channel UV conversion rate (UVCVR) and guided GMV share through data-driven optimization
• Own channel subsidy budget allocation and CIR (Cost Income Ratio) optimization
• Build and maintain daily/weekly/monthly performance for channel health monitoring
2. Merchant Recruitment & Management
• Lead Thailand Flash Sale merchant recruitment: build pipeline, negotiate pricing, and close deals
• Execute transparent recruitment mechanism with clear standards, clear benefits, and clear tiers
• Manage KAM relationships: GSKA/Local KA/Mass merchants, ensure top merchant participation and price investment
• Build and maintain merchant incentive program: High/Medium/Low tier rating system with differentiated resource allocation
• Drive merchant onboarding to merchant workspace tools for recruitment efficiency
• Grow merchant participation rate and enrollment volume quarter over quarter
3. Team & Cross-functional Collaboration
• Build and manage local Flash operations team (2-4 direct reports)
• Collaborate with Regional team on strategy alignment, tool development, and best practice sharing
• Coordinate with marketing team on channel branding, user acquisition, and campaign promotion
• Act as the Thailand point of contact for all Flash-related cross-market initiatives
2. 5+ years in e-commerce operations, with 2+ years in flash sale / campaign / deal channel management
3. Deep understanding of Thailand e-commerce market: competitive landscape, consumer behavior, merchant ecosystem
4. Experience operating on major e-commerce platforms in campaign operations, merchant management, or channel strategy
5. Strong data-driven mindset: able to analyze GMV, CIR, UVCVR, and other key metrics
6. Fluent in Thai (native) and English (business level); Mandarin Chinese is a strong plus
7. Proven track record of building and managing teams (2+ direct reports); able to drive cross-functional projects