As Chief of Staff at Fig Tech, you will increase the day-to-day focus, efficiency, and productivity of the company. To start, you’ll quickly ramp up on the current state of the business (including deep dives into each department) and observe how we currently manage interdepartmental projects. From there, you’ll run important cross-functional meetings, manage key interdepartmental projects, while also contributing via special projects, cross-functional management, decision making, and filling in personnel gaps as needed.

Fig Tech’s mission is to provide paths to financial stability for all. Our core values as we go about this mission are: Mission Everything, Follow Through, Integrity over Optics, Operational Excellence, Educate and Empower, and Make Things Better. If you’re interested in working with a team that cares about each other and the impact we make in the world (particularly for those underserved by the traditional financial system), we want to talk to you!

Core Responsibilities

• Identify inefficiencies and blockers in the business and address them to unlock growth
• Project manage all aspects of key interdepartmental projects (run meetings, ensure documentation is completed, create and assign ClickUp tasks, keep track of projects, raise the flag if projects are falling behind, etc.)
• Create standardized company-wide policies and practices, for example for documentation and meetings
• Research best practices across a wide variety of disciplines (underwriting, operations, hiring, compensation, etc.) to help inform decision-making
• Special projects (as time and expertise allows), for example: partnerships; driving team and cultural initiatives; auditing and updating our internal communication processes; running hiring processes for key hires

Essential Qualifications

• 5+ years work experience, with 2+ years project management experience
• Extremely organized and proactive in making sure work is organized
• Exemplary communication skills (written and verbal)
• Ability to work cross-functionally with a wide variety of skill sets
• Strong attention to detail; exemplary honesty and integrity

Bonus

• 2+ years management consulting or chief of staff experience
• Experience in a startup environment (fintech preferred)
• Experience supporting a C-suite executive