Who we are:

Flashfood is a marketplace app that connects grocery retailers with shoppers. Grocers post items nearing their best-before dates, like fresh produce, meat, and bakery goods, at discounted prices, helping them recover costs and attract new shoppers. Shoppers get great deals on quality groceries, making it easier to eat well affordably. By keeping good food out of landfills and on dinner tables, Flashfood helps both retailers and consumers save money while reducing food waste.

How it works:

1. Download the Flashfood app and create an account
2. Browse grocery deals at nearby stores
3. Add items to your cart and purchase within the app
4. Pick up your items from the Flashfood Zone at your local partner store

Role overview:

At Flashfood, we’re building a better food system by partnering with grocers to reduce food waste and help families access affordable food. Our partners rely on us to deliver a seamless, high-impact launch experience—and that’s where you come in.

We’re looking for a Market Launch Project Manager to lead new grocery partner launches on the ground. In this role, you’ll be in the field with store teams, supporting new rollouts, training frontline staff, managing technical setup, and ensuring operational success during the pilot phase and early rollout period.

You’ll spend roughly 80% of your time traveling to new launch markets across North America. You’ll be the face of Flashfood during some of our most important partner moments, ensuring that every store is set up for long-term success.

Responsibilities:

🧭 Own the Pilot Like a CEO

• Lead planning, partner alignment, store rollout, and early success metrics.
  
  
• Own the end-to-end timeline and make real-time decisions that drive results.
  
  
• Be the single-threaded owner of each launch — everyone knows you’re the one responsible.
  
  

🚀 Execute End-to-End Launches

• Travel to new markets and lead all launch operations: signage setup, technical readiness, in-store training, and launch day support.
  
  
• Train store teams to run Flashfood confidently and independently.
  
  
• Build strong relationships with frontline teams and regional leadership.
  
  

📊 Drive and Measure Performance

• Track key KPIs: shopper activation, supply sell-through, store engagement, early retention.
  
  
• Test and iterate on tactics to boost adoption and optimize sell-through.
  
  
• Resolve issues on the ground quickly, and close the loop with internal teams.
  
  

🔁 Build Scalable Playbooks

• Codify learnings and share field insights to improve our national launch strategy.
  
  
• Collaborate with Product, Ops, Marketing, and Partner Success to align rollout goals and remove blockers.
  
  

• Evolve our GTM and training approach based on real-world outcomes

Qualifications:

• 5+ years of experience in operations, field training, implementation, or grocery/retail field execution
  
  
• Strong understanding of grocery store operations—back of house, front of house, and everything in between
  
  
• Comfortable spending 80%+ of your time on the road (domestic travel required, potentially international)
  
  
• Excellent communicator and trainer—you can earn trust quickly and explain tech clearly to non-technical teams
  
  
• Fast problem-solver—you know how to think on your feet and adjust to each store’s unique rhythm
  
  
• Detail-oriented and organized—you’re capable of managing logistics, timelines, and multiple site launches
  
  
• Technically competent—you’re comfortable learning new tools and troubleshooting in real-time
  
  
• Passionate about building partnerships and creating operational excellence from day one

What Success Looks Like:

• Flawless execution of store and market launches, from training to live day and ongoing throughout the pilot or launch.
  
  
• Positive feedback from store staff, field operators, and partner leadership
  
  
• Rapid identification and resolution of launch issues, with clear communication to internal teams
  
  
• Pilot stores hitting early adoption and performance benchmarks
  
  
• Continuous improvement in launch process, documentation, and partner onboarding

What We Offer:

• Competitive salary and commission structure
• Comprehensive benefits package, including health, dental, and vision insurance
• Opportunities for professional growth and development
• A dynamic and collaborative work environment

Flashfood is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.