About FAM

Fam is reshaping how e-commerce brands grow. We enable brands to accept payments at 0% fees and pass those savings back to customers as store credit, driving loyalty and repeat purchases. Think of us as the next Klarna, but instead of putting customers in debt, we help them save with the highest rewards ever.

We’re backed by Techstars and building the future of payments in the UK. Now, we’re looking for an Account Executive to help us scale by bringing on high-growth Shopify Plus & enterprise e-commerce brands.

The Role

As an Account Executive, you’ll own the full sales cycle—from outreach to closing deals—with mid-market and enterprise e-commerce brands. You’ll work closely with the founders and have a direct impact on FAM’s growth.

Your Mission:

• Drive merchant adoption – Outbound prospecting of new e-commerce brands to offer FAM to their customers, focusing on high-GMV brands (£1M+).

• Sell to founders & decision-makers – Engage with CEOs, CFOs, and Heads of E-commerce at high-growth brands.

• Refine & scale our sales playbook – We’re a startup. You’ll test, iterate, and optimize what works in closing deals.

• Use data & insights to sell – Show brands how FAM increases their retention and boosts lifetime value.

• Be strategic – Identify high-value merchants, leverage warm introductions, and develop a strong pipeline.

What You’ll Need:

• 2+ years of B2B sales experience (preferably in e-commerce, fintech, or SaaS).

• Proven track record of closing deals and exceeding quotas.

• Experience selling to e-commerce brands is a plus (Shopify Plus, Adobe Commerce, or similar).

• Ability to sell to founders & C-level execs – Confidence in high-level, strategic sales conversations.

• Startup mindset – You’re scrappy, adaptable, and thrive in a fast-paced environment.

• Strong outbound skills – You’re comfortable with cold outreach, email campaigns, and LinkedIn prospecting.

• Excellent communication & negotiation skills – You know how to handle objections and drive urgency.

What We Offer:

• Competitive salary + performance-based commission (uncapped earnings).

• Direct impact – Work closely with the founders and play a key role in FAM’s growth.

• Fast career progression – Join early and grow with us.

• Hybrid work environment – London-based but flexible on remote days.