Funnel Leasing Inc., is hiring for an Implementation Project Manager that will coordinate the setup and implementation of new and existing clients. The Implementation Project Manager we are in need of is an organized, communicative individual who will be integral in driving process improvement to allow for more timely implementations. This individual will be responsible for maintaining quality control measures around implementation both internally and externally and will be critical in ensuring go-lives are executed smoothly. This is an exciting opportunity to work in a fast-paced role in a rapidly growing start-up. This role reports to the Director of Implementation Operations.

Why Funnel?

We are a U.S. SaaS company that centers our services on the renter experience. We develop amazing software that has revolutionized the #proptech industry. And did we mention we have an amazing team that is on #FunnelFire!? Oh, did we forget to tell you we have unlimited PTO, benefits that begin on your first day of employment, P.I.N.K. core values that ROCK, and our team puts the FUN in Funnel!

Employees may be eligible for various benefits. Generally, we provide employee access to:

• Health insurance
• Dental and Vision insurance
• Company paid Life/AD&D
• Long-term Disability insurance
• Short-term Disability insurance
• Term Life insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Retirement Plan - 2% company match
• EAP

In addition to these benefits, we also offer

• Remote-first
• Uncapped Discretionary Time off
• Sick Leave
• 13 paid holidays
• One time remote work stipend
• Employee recognition program
• Employee-led Groups (ELG’s)

Who is Funnel Leasing?

Have you ever rented an apartment and wished the process could be better? At Funnel we do too. We know we need to make the process of renting an apartment as easy as purchasing socks on Amazon. We’ve created cloud-based marketing and leasing software that delivers the ultimate rental experience for everyone involved in the process. We’re in the process of transforming the real estate industry through cutting-edge technology built, sold, and supported by the most passionate people you’ll meet.

Click here to learn more about Funnel and our innovative team members across the country.

The Implementation Project Manager essential roles and responsibilities include, but are not limited to the following:

Roles and responsibilities

• Coordinate and execute client configuration from inception to completion
• Provide cross-functional project management for implementations and special projects including project timeline tracking in a specified software
• Identify areas of opportunity for more timely implementation and increased scale
• Develop processes to drive efficiencies in the pre-go live and day of go-live process
• Assist with onboarding new team members
• Manage quality control mechanisms for overall Implementation Team configuration requirements
• Communicate with clients on implementation projects as needed
• Assist in areas of opportunity for clean-up of Funnel’s configuration data
• Manage training, personnel, and deliverables of outsource partners
• Assist with managing quality control mechanisms for partner deliverables
• Ensure internal documentation is updated as the platform evolves
• Assist with QAing implementation projects submitted to the implementation team prior to assigning out to a team member
• Work with own and other departments on process creation and improvements where implementation team assistance is vital
• Perform other duties as assigned and modified at manager's discretion
• Create a culture of continuous improvement and learning
• Foster collaboration within team and across the company
• Travel up to 5%

Education, Work Experience, and Certifications

• 2+ Years of Project Management Experience
• Time Management
• Ability to Multitask
• Attention to detail
• Strong and clear communication
• Highly organized
• Experience with Salesforce

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Funnel, we are committed to building a proptech company that is as diverse as the multifamily industry we serve, and that means to not only live our inclusivity, but also to support and encourage it among all of society. If you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Equal Employment Opportunity

Funnel provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employees must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Funnel may change the specific job duties with or without prior notice based on the needs of the organization.