AR Denials Specialist (1099-Contractor)
Remote, Anywhere in the US

About the Role

Our AR Denials Specialist will be responsible for efficiently processing and resolving denied insurance claims to ensure timely payment and maximize revenue. They analyze denial reasons, research potential resolutions, and collaborate with other departments and 3rd party billing company to improve billing and claim submission processes. This role also involves tracking denial trends and identifying areas for process improvement.

About AnswersNow

At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress.

With the support of our proprietary therapy platform AnswersNow is able to:

• Make quality care more accessible: Pair families from underserved communities with a dedicated, board certified, expert-level clinician with over 1,000 hours of supervision

• Expedite access to care: Families can access to virtual therapy in as soon as 3 weeks without a waitlist or commute

• Improve client outcomes: 97% of parents report dramatic improvements in their loved ones socially significant behaviors

Our team operates fully remotely—meaning you’ll have the flexibility to work from home, and will never have to report on-site to provide client support. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you!

Job Details

• 1099-Contractor

• 40 hours a week: 8am-4:30pm CST or EST

Job Requirements

• 3+ years of healthcare AR experience, with experience working with claims billing and denials preferred.

• Understanding of insurance regulations, contract benefits, and billing procedures.

• Excellent written and verbal communication skills.

• Strong analytical and problem-solving skills.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Google and experience with healthcare billing systems.

• Ability to work effectively with patients, insurance companies, and other healthcare professionals.

What You’ll Do

• Denial Review and Resolution: Review and resolve denied insurance claims by contacting insurance carriers, researching denial reasons, and ensuring accurate billing and coding practices.

• Documentation and Appeal: Compile necessary documentation to support insurance appeals and collaborate with other departments to address editing, coding, and payment issues.

• Trend Analysis: Identify denial trends and work with billing and coding teams to implement process changes to prevent future denials.

• Follow-up and Communication: Maintain communication with insurance companies and patients to ensure accurate and timely payment.

• Compliance: Stay abreast of current insurance regulations and managed care contractual obligations.

• Customer Service: May assist with patient phone calls and customer service inquiries.

• Reporting: May be responsible for generating reports on denial trends and other relevant metrics.

What we Offer

• $27-$29 per hour

• Fully remote – work from anywhere in the U.S.

• Flexible hours with an async-friendly team culture

• Opportunity to shape foundational systems

More About AnswersNow

At AnswersNow, we believe that innovation should be inclusive. We welcome team members from all backgrounds, experiences, and identities. Our fully-remote team operates with trust, autonomy, and respect. Learn more about us at getanswersnow.com.