Meet Gorgias, the leading customer experience platform tailored for ecommerce, empowering over 14,000 brands, including Steve Madden and Glossier, to offer exceptional support across channels like email, chat, voice, and social media.

Our one-of-a-kind product transforms how brands interact with their customers through unified customer conversations, AI automations that resolve up to 60% of support requests, and revenue-generating on-site campaigns.

As a leader in the CX space, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace as a certified B Corporation.

Join us in our mission to deliver effortless support at every stage of growth.

Join our team for the opportunity to:

👩🏼‍💻Work with smart, passionate people every day

💪 Get extreme ownership over your work and results

🧠 Be treated like the expert you are

Accountant

Gorgias, Inc. in New York, NY seeks Accountant. Take on accounts payable and accounts receivable responsibilities, and assist with month-end close activities, reconciliations, and analysis on financial information. Lead the management of the day-today administrative functions of the finance team. Work closely with Controller and accounting team to ensure all bookkeeping, tax, regulatory, and legal requirements are met. Bookkeeping duties include: maintain Tipalti and Netsuite vendor and customer account and transaction activity records; A/P: seek out inconsistencies in billing and/or inefficiencies; ensure accurate GL expense account and department coding and multi department and inter-company allocations; A/R: generate invoices and letters to clients, continuous follow-up on receivables; maintain aging schedules and lead with month end reconciliations; and prepare year-end 1099 electronic filings. Collaborate with Controller and external accountants to perform month-end procedures and various account reconciliations and analyses. Assist in the preparation of monthly and quarterly reporting information for management and finance team. Review and verify the accuracy, completeness, and consistency of reported data. Assist in documenting internal processes/controls as well as developing improvements as appropriate. Telecommuting is permitted within commutable distance to the office.

Job Requirements: Must possess a Master’s Degree in Accounting or a related field and 3 years of experience in the job offered or a related position. Must possess experience with: (i) Public Accounting; (ii) SaaS Start-Up; (iii) Microsoft Office and G Suite; (iv) Microsoft Excel, including with Pivot Tables, Nested Formulas, Indexing, Building Balance Sheet GL Accounts Schedules, and VBA experience; (v) AP Processors such as Tipalti, Bill.Com, or Quickbooks Online Payment Module; (vi) Corporate Credit Cards Programs to generate Employee Expense Reports, Receipts Collection, and Fraud Detection; (vii) Employee Reimbursement Programs, such as Emburse or Expensify; (viii) Accounts Receivable, Cash Receipts Applications, Chargeback Management, and Collections; (ix) Rent Expense and Security Deposit Account Reconciliations; (x) Scheduling International and Domestic Wires in Online Banking Platforms; (xi) Global Online Payout Platforms such as Stripe or Hyperwallet; (xii) Credit Applications; (xiii) Accounting ERP Systems such as Oracle Netsuite, Quickbooks Online, or Sage Intacct; (xiv) Reclassifications; (xv) Cash Account Reconciliations; (xvi) Passthrough Costs; (xvii) Cash Flow Analysis; (xviii) Month-End Closure Tasks, including Bank Reconciliations, Cash JEs in foreign currencies, Accruals, Prepaid Expenses - Amortization Schedules, AP Aging, Credit Cards Reconciliations, Fixed Assets - IT Hardware & Furniture & Fixture Inventory List, Depreciation Schedules, Payroll Entries, Inter-Company Cash Account JEs, and Foreign Exchange Gains & Losses JEs; (xix) Year-End Closure Tasks such as auditing, VAT tax, or corporate year end taxes; and (xx) Audit tasks, including Worker’s Compensation Audit, Corporate Tax Preparation, and 1099-Misc Issuance. Salary: $117,927/year

Apply online at: https://www.gorgias.com/about-us/jobs

Perks and Benefits

• 🏖️ 5-week vacation

• 🤕 Paid sick leave

• 🌏 6 weeks full remote/year

• 🧸 Paid parental leave (16 weeks)

• 💻 MacBook Pro

• 🍽️ Monthly lunch stipend of $300

• 🏥 Health insurance with up to 100% of premiums paid for employees - Anthem explore our plans

• 👵🏼 Retirement: Gorgias contributes to your 401k 100% of the first 3% of deferred W-2 income, 50% of the next 2% of deferred W-2 income.

• 💆🏻‍♀️ Get up to $700 to set up your workstation at home (working from home should feel breezy)

• 📚 Get up to $2000 of learning material and wellness support per year! This includes $1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a $500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.

• 🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!

Why join us?

🚀 We're among the fastest-growing startups in the eCommerce ecosystem

🦄 We've built an extremely efficient go-to-market engine

🥇 Work with a talented team you'll learn a lot from

🙏 Join a company where automation and good & clean data are core beliefs shared by all

🎥 Here is an interview with one of our team member’s experiences from our most recent company retreat to Cancun!

More cool things to know about Gorgias... 😁

• Raised our Series C for $30M in 2022: TechCrunch Article ⬅️

• We went from 0 to 10,000+ merchants using our platform since 2016

• We have a 4.7 rating on Glassdoor & 4.7 Comparably culture score

• What our customers are saying: apps.shopify.com/helpdesk#reviews

• Other positions: gorgias.com/about-us/jobs

• Discover the Gorgias Platform

• Learn about our Compensation Policy

Gorgias ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

Gorgias is committed to the full inclusion of all qualified individuals and will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact accommodation@gorgias.com