Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.

Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.

Help us build the finance engine that powers an $80M, AI-driven, B2B scale-up.

Why this role matters

We’re looking for an Accounting Manager who combines operational excellence—shaped by a Big 4 foundation—with the agility and innovation of a startup mindset. You’ll lead our global month-end close with precision while driving automation initiatives that turn fragmented workflows into actionable insights. As the right hand to the VP of Accounting, you’ll help position the Accounting team as a strategic partner to the business—delivering clarity, speed, and impact far beyond compliance.

What you’ll own & drive

Finance transformation 🧠

• Automation: Lead journal entry and reconciliation automations; evaluate and implement tools that streamline workflows.

• Ad-hoc special ops: Run high-impact initiatives like procure-to-pay improvements and cross-functional efficiency sprints.

Operations 👀

• Month-end close: Own a tech-enabled close process—assign tasks, track progress, remove blockers. Handle cash reconciliations, payroll, AP, accruals, equity/lease entries, and P&L analysis. Eliminate manual steps via NetSuite workflows and integrations.

• Cash & Treasury: Oversee weekly funding, FX, and Tipalti disbursements across multiple currencies/entities (USD, CAD, AUD, EUR).

• Accounts Payable: Support the AP team in vendor onboarding, categorization, payments, and working capital improvements.

• Corporate card program: Manage Brex with FP&A and champion virtual card adoption.

• Statutory Compliance:

  • U.S.: Lead the annual US GAAP audit—own PBCs, handle auditor requests, write technical memos, and ensure timely completion.

  • International: Coordinate filings, taxes, and audits in Canada, Australia, France, and the Netherlands with local consultants.

Analytical & Partnership

• Insightful reporting: Turn close data into dashboards and commentaries that drive business decisions.

• Close-cycle KPIs: Monitor and improve key metrics like speed, accuracy, and automation coverage.

• Leadership: Mentor an onshore accountant and offshore team (Invensis); collaborate regularly with FP&A, People Ops, and cross-functional partners.

What we are looking for

• 6–8 years of progressive accounting experience, including 2+ in SaaS or venture-backed tech; Big 4 + startup mix preferred

• Strong communicator who can explain accounting concepts in plain English and influence cross-functional teams

• Proven track record of shortening close timelines, automating workflows, and delivering actionable insights

• Relentless ownership mindset.

• Fluent in NetSuite (saved searches, CSV imports).

• Hands-on experience with Tipalti, Brex, Carta, Chargebee, and advanced Excel/Sheets; SQL or Python is a plus

• Solid grasp of US GAAP and the business context behind the numbers

What success looks like after 12 months

• Month-end close consistently finishes before Business Day 3 with no material adjustments

• 80%+ of recurring entries and reconciliations are automated

• Your dashboards are the trusted source for finance and business leaders

• Global audits and renewals are completed on time with minimal effort

• You’ve fully taken ownership of Accounting Ops, enabling the VP to focus on strategy

Company Benefits & Perks

• 🏖️ 5-week vacation (We follow each country's appropriate PTO Laws)

• 🤕 Paid sick leave

• 🧸 Paid parental leave (16 weeks)

• 💻 MacBook Pro

• 🍽️ Daily lunch stipend ($15/ per workday)

• 🏥 Health insurance with up to 100% of premiums paid for employees - Blue Shield & Kaiser (CA only) explore our plans

• 👵🏼 Retirement: Gorgias contributes to your 401k 100% of the first 3% of deferred W-2 income, 50% of the next 2% of deferred W-2 income.

• 💆🏻‍♀️ Get up to $700 to set up your workstation at home (working from home should feel breezy)

• 📚 Get up to $2000 of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)

• 🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!

Diversity & Inclusion at Gorgias
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, experiences, and perspectives. At Gorgias, we believe that diverse teams drive innovation and better decision-making. We do not discriminate based on race, color, religion, gender identity, sexual orientation, disability, age, or any other protected status.

If you need accommodations to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact us at accommodation@gorgias.com. Let’s grow together!