We're looking for a product manager to own the surfaces Intelligems merchants interact with most — from building and configuring experiences to launching and managing them in production.This PM leads our Experiences pillar: Visual Builder, AI-powered creation, experience management, and the infrastructure that governs what goes live on a merchant's storefront. The role spans product craft, AI product strategy, and execution-layer technical work — you'll partner closely with engineering and design to define how merchants create tests, personalization, and content variants, and how those experiences ship reliably.This role requires someone who can take a technically flexible, powerful product and make it feel simple to a merchant without technical capabilities. It also requires the technical agency to navigate the real constraints of building on Shopify storefronts, iframes, and proxy layers — and genuine instincts for how agentic AI changes the way products need to be built, not just what they can do.What You'll DoOwn the creation experience end-to-endLead product for the Visual Builder and all experience creation surfaces, from first interaction to go liveDefine what it means for a non-technical merchant to build and launch a test successfullyWork with design to simplify a technically flexible product without sacrificing what makes it powerfulOwn experience management: how merchants find, edit, pause, and understand the tests they've launchedShape how AI powers the building experienceDefine the AI-powered creation flow — how merchants describe what they want, how the agent builds it, and where humans stay in the loopSet the product requirements for what makes a surface reliably operable by an agent: state management, error handling, feedback loopsIdentify where AI reduces friction in the creation flow and where it introduces confusion, and build accordinglyOwn launch confidence and reliabilityDefine the previews, validation states, and feedback signals that tell a merchant their experience is going to work before they go livePartner with engineering to set and hold the quality bar for everything that touches a live storefrontOwn the reliability of the creation-to-launch pipeline — from how experiences are configured to how they behave in productionWhat You BringRequired Experience & SkillsProduct and design craft: you have a specific point of view on what makes a complex, flexible product accessible to a non-technical user. You've made real simplification decisions and can describe what you gave up to get there. You work with design as a genuine creative partner, not just a handoffAI-native product instinct: you think about AI as the mechanism that does the work, not a feature to add. You understand what it means for a product surface to be reliably operable by an agent and have genuine opinions on where AI helps and where it creates frictionTechnical agency: you don't need to code, but you stay in technically hard problems until a path emerges. You've found solutions through constrained environments before, and you think about what serves the merchant and what the team can actually ship in the same breathIdeal Background3+ years of product management experience, with meaningful time on builder or creation tools — products where users had to make somethingB2B SaaS experience with real customers and real stakesTrack record of partnering closely with engineering on technically constrained work; comfortable scoping and committing under ambiguityExperience advocating for product quality and launch reliability, not just feature deliveryNot afraid of sharing ideas by building them — you’ve used AI tools to create working prototypes, test concepts, or demo featuresBonus: familiarity with Shopify or any product that runs inside a third-party storefront environmentBonus: experience building alongside or shipping agentic AI workflowsBonus: understanding of front-end rendering, component architecture, or proxy-based implementationsKey AttributesCraft-oriented — specific opinions about what makes an experience good, and holds that bar under shipping pressureTechnically curious — engages with hard technical problems rather than routing around them; stays in the problem until a path emergesUser-centered — builds from the non-technical merchant's experience, not the feature spec; knows the difference between functional and trustworthyAI-native — thinks about what it means for products to be built by agents, not just assisted by them, and has opinions about what that requiresCollaborative — works closely with design, engineering, and the broader product team; understands that craft at this level is a team sport