Who are we

Kora is the marketplace for everything payments. We offer a robust payment API for payment collections, disbursements and conversions for businesses anywhere in Africa.

Our vision, which is at the core of what we do every day, is to create a world void of digital financial barriers. We are committed to delivering reliable, secure, and easy-to-use digital financial solutions to every single customer with a guarantee that it is improving their lives. To achieve this mission, we need people like you.

We strongly believe in our ability to find Water in the Desert and pick the Sands in the Ocean.

We value positive energy, and clear communication and are committed to building an inclusive environment for people from every background.

About the role

We are seeking an Intermediate Technical Support Engineer to join our growing team at Kora. In the dynamic world of fintech, technical support plays a crucial role in ensuring the success of our customers and their ability to efficiently use our products.

As a Technical Support Engineer, you will be responsible for troubleshooting and resolving technical issues, responding to inquiries, and providing high-level support to our business customers. You will work closely with various teams to deliver timely and effective solutions that align with our commitment to exceptional customer experience.

Your role is essential in maintaining customer trust and satisfaction by providing quick, thorough, and professional support. At Kora, we aim to give businesses the peace of mind that they can rely on our payment systems to work seamlessly, every time.