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Customer Retention Representative

LawnStarter

LawnStarter

Customer Service
Metro Manila, Philippines
Posted 6+ months ago

LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button. But lawn care is only the beginning - our vision is to become the one-stop shop for all home services.

Our company is flourishing at an incredible pace, profitable and achieving remarkable success. And we're not stopping there! We're actively seeking talented and hard-working individuals like you to join our team and help us achieve our ultimate vision.

The Customer Retention representative plays a crucial role in maintaining customer relationships and minimizing churn. This position involves engaging with customers who have expressed a desire to cancel their service or subscription, understanding their concerns, and providing solutions to retain their business. This is a contractor position.