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UX Research- Internship (USA)

Line Financial

Line Financial

Posted on Tuesday, August 8, 2023

Who are we:

We are reimagining financial products as consumer products, like Spotify or Netflix, or Dropbox, making money and tools/services to manage it, available for a simple monthly subscription fee so you can stream, share, and sync it across accounts, devices, funding instruments, friends or family. Our mission is to help our users demystify their finances, maximize their savings, participate in sustainable debt efforts and spend intelligently.

Why should you apply for this job?

  • Leading Bay Area based high growth fintech startup hiring in India
  • Backed by top investors - Massive.vc, TASC Ventures, Goodwater Capital, SustainVC, Avesta Fund, Strada Education Network, The Josephine Collective, Overtime VC, Techstars and Kelmhurst.
  • Owns 75 consumer FinTech patents
  • Top class employee benefits including unlimited leaves, flexible work timings - fully remote, work at your own hours & more
  • Brilliant founding team and peers and Ex-Global Product Head of Paypal as CEO (Akshay Krishnaiah)>100% MoM growth, >90% user retentionRecent news about Line - https://techcrunch.com/2022/05/02/line-fintech-emergency-cash/https://www.youtube.com/watch?v=PWAnT8Wp0aY

About the team

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our design teams include Product designers, researchers, and product managers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities.

Role And Responsibilities

  • Collaborate with the Product and engineering to assist in planning, conducting, and analyzing user research studies.
  • Participate in usability testing, user interviews, surveys, and other research methods to gather insights on user behavior and preferences.
  • Help create and maintain user personas, journey maps, and other UX research deliverables.
  • Assist in analyzing research data to identify patterns, trends, and actionable insights.
  • Contribute to the development of wireframes, prototypes, and design concepts based on user feedback and research findings.
  • Stay updated with industry trends, best practices, and emerging technologies related to UX research.
  • Support the team in preparing and presenting research findings to stakeholders.


  • Currently pursuing a degree in Design, or a related field.
  • Strong interest in user experience design and research.
  • Basic understanding of UX research methods and principles.
  • Proficiency in using research tools such as usability testing platforms, survey tools, and data analysis software is a plus.
  • Excellent communication skills, both written and verbal.
  • Detail-oriented and capable of working in a collaborative team environment.
  • Eagerness to learn, adapt, and take initiative.


  • Gain hands-on experience in a professional UX research setting.
  • Learn from experienced professionals in the field of UX design and research.
  • Collaborate with cross-functional teams to contribute to real projects and products.
  • Opportunity for skill development and networking within the industry.