E-commerce Product Operations Staff
lovepop
Operations, Product
Da Nang, Hải Châu, Da Nang, Vietnam
Posted on Aug 15, 2025
About Lovepop
Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments in lifetime revenue. Lovepop consistently ranks in the top Google results for cards online, enjoys 18% national brand awareness, and has helped its customers create over 50 million magical moments. Our vision is to be the #1 online card destination for cards and we are building the team of A+ talent that will take us there.
Accountabilities
- Lovepop Site (Shopify - Lovepop.com)
- Setting up and launching new SKUs for Lovepop's new products/core products, following the merchandising quarterly plan, timely and reliable manner.
- Write product titles, product descriptions for PDP to optimize SEO for Design sentiment products (with support from AI - ChatGPT, Gemini).
- Product listing optimizations: ensuring the process & all product information, including size, price, shipping information, description, images/ video/ GIF, and others, is optimized
- Updating website content, price, or other information as per Marketing/Merchandising needs
- Ensuring proper tagging on all our items to drive a proper site experience
- Partnering with the different teams to prevent/resolve issues.
- ERP System (Odoo)
- Generating and setting up new SKUs for Lovepop's new products on the ERP System (Odoo - Manufacturing & Distribution): SKU creation and Taxonomy values setting up and Configure BOM and provide all other general information related to the manufacturing of products.
- Implement and instruct the setting of new products to the Production department, ensuring the production system runs correctly and smoothly through all functions/workflows of the manufacturing process.
- Making quick changes to adapt to the flexibility of manufacturing, programs, sales campaigns, etc
Qualifications
- 1 - 2 years of work experience in ERP systems or Marketplaces/ E-Commerce platforms is required.
- Familiarity with AI platforms (ChatGPT, Gemini,..) is a bonus
- Proficient in Microsoft Excel, especially in processing and analyzing large data (advanced functions, Pivot Table, Conditional Formatting...).
- Experience working with large-scale product data tables, SKUs, BOMs,... (thousands of rows), ensuring accurate and efficient processing.
- Flexible in working time and ability to communicate in English with the US team. (TOEIC 650+, IELTS 5.5+, ect…)
- Ability to iterate and pivot quickly based on feedback and requirement changes.
- Logical thinking, careful, hardworking, patient, and cautious (to ensure the accuracy of figures and texts).
- Love to work with computers.
Lovepop Values
Engineering: Curiosity to discover how the world works
Hunger: Desire to take on more than is expected
Magic: Delivering unexpected experiences
Connection: Building relationships with each other
