Technical Architect
lovepop
IT
Ho Chi Minh City, Vietnam
Posted on Oct 30, 2025
About Lovepop
Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments in lifetime revenue. Lovepop consistently ranks in the top Google results for cards online, enjoys 18% national brand awareness, and has helped its customers create over 50 million magical moments. Our vision is to be the #1 online card destination for cards and we are building the team of A+ talent that will take us there.
About the role
A technical architect in Lovepop involves designing and overseeing complex IT systems to meet business requirements, ensuring they are scalable, secure, and efficient. Key responsibilities include defining system architecture, selecting technologies, and creating technical strategies. The role also involves bridging the gap between management and technical teams, mentoring developers, and ensuring project progress and quality standards are met.
Accountabilities
- Continuously deliver results that raise the bar for customers.
- Foster an innovative engineering culture that emphasizes technical excellence and operational rigor.
- Build exceptional A+ development teams
- Build strong relationships between technology and the stakeholders that we serve.
Own the solution lifecycle end to end. Manage complex, high-impact projects. Lead multiple initiatives with Product, Design, Marketing, Operations, Finance, and Engineering. Partner with PMs on strategy and roadmap. Drive planning, prioritization, and on-time delivery.
Co-design architectures with senior engineers. Set and enforce coding, documentation, and review standards. Ensure designs meet requirements and ship on schedule. Run agile rituals and balance feature work with operational excellence. Identify practical AI uses to improve scale and quality.
Hire and develop top talent in Vietnam. Mentor engineers and scientists; guide design trade-offs and prioritization. Shape the org for speed and clarity. Apply AI tools and practices to boost team productivity and reduce hiring needs. Propose solutions that benefit Lovepop customers and the business.
Partner with business teams to uncover customer and process improvements. Educate non-technical stakeholders on constraints and risks. Validate assumptions, ask clarifying questions, and ensure we’re building the right features.
Qualifications
- 8–12+ years building production software; 3–5+ years in an architect/staff/lead role.
- Proven distributed systems design: APIs (REST/GraphQL), event-driven patterns (queues/pub-sub, retries, DLQs, idempotency).
- Public speaking/tech writing; Experience in mentoring engineers., leading teams, looking around corners, devops experience, history of driving efficiency and optimization. Ability to simplify architecture and systems.
- AWS depth across: ECS Fargate or Lambda; API Gateway/ALB; RDS/Aurora (Postgres); ElastiCache/Redis; SQS/EventBridge; CloudFront/WAF; IAM.
- Strong in .NET/C# (primary) and comfortable with Node/TypeScript (secondary); solid testing practices.
- Data modeling and integration: relational schemas, caching strategies, versioned data contracts (events/APIs), migration playbooks.
- Reliability & observability: define SLOs/SLIs, instrument logs/metrics/traces (Datadog/CloudWatch), burn-rate alerts, incident response.
- CI/CD & IaC: CircleCI (or similar), Terraform, artifact/version management, blue/green or canary deploys.
- Security & privacy: least-privilege IAM, KMS encryption, secret management (Secrets Manager/SSM), PII handling/redaction.
- Excellent written design docs/ADRs, architecture diagrams, and cross-functional communication (Product, Ops, Support).
- E-commerce domain: Shopify Admin/Storefront APIs, metafields, webhooks; subscriptions (e.g., Skio), 3PL/fulfillment.
- Experimentation/feature flags, A/B testing guardrails.
- DDD/event-sourced or CQRS exposure where it fits.
Area of experience: The area of experience for technical architecture spans areas like infrastructure, software, networks, and data, focusing on designing and overseeing complex IT systems that align with business goals. Key responsibilities include analyzing and troubleshooting technical issues, defining best practices, managing security, and translating business requirements into technical solutions like databases, networks, and application systems. Architects often specialize in areas such as cloud, mobile, or security, and their experience level determines whether they focus on specific projects or broader enterprise-level strategy.
Must-have (Core)
Nice-to-have (Domain & Extras)
Lovepop Values
Engineering: Curiosity to discover how the world works
Hunger: Desire to take on more than is expected
Magic: Delivering unexpected experiences
Connection: Building relationships with each other
