Sales Key Holder at Lovepop

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Job Description: Sales Key Holder at Lovepop

About Us:

Lovepop is on a mission to create one billion magical moments and be the best place in the world for hungry, creative problem-solvers. Our products bring people closer together through meaningful and unexpected experiences. Each of our retail locations provides the perfect stage for our customers to experience all of Lovepop’s creations and learn our story. We are looking for a Sales Key Holder who is an engaging, enthusiastic, and charismatic individual ready to create magical moments for our customers.

Responsibilities:

• Customer Experience: Welcome every customer with warmth and provide an exceptional experience that encourages repeat visits.
• Engage: Greet customers as soon as they walk through the door with a friendly and welcoming demeanor.
• Personalize: Listen to customers' needs and preferences, tailoring your interactions to make their visit memorable.
• Follow-Up: Encourage customers to return by providing information about new products, upcoming promotions, and loyalty programs.
• Product Enthusiasm: Showcase Lovepop products with excitement and enthusiasm, making each customer interaction memorable.
• Demonstrate: Actively show customers how our products work and the stories behind them.
• Inspire: Share your personal excitement for Lovepop products, creating a contagious energy in the store.
• Educate: Provide detailed information about product features and benefits, answering any questions customers may have.
• Sales Goals: Meet and exceed daily and personal sales targets through proactive customer engagement.
• Initiate Sales: Approach customers proactively and assist them in finding products they love.
• Upsell: Identify opportunities to suggest additional products that complement the customer's initial selections.
• Track Progress: Regularly review sales targets and performance, adjusting strategies as needed to achieve goals.
• Customer Assistance: Help customers find the perfect Lovepop products, answering questions and offering recommendations.
• Consult: Listen to customers' needs and offer thoughtful product recommendations.
• Problem-Solve: Address any concerns or questions customers have, ensuring they leave satisfied.
• Follow-Up: Provide excellent after-sales service, ensuring customers know how to care for their purchases and feel valued.
• Store Presentation: Keep the store looking magical and engaging, ensuring our products are always displayed beautifully.
• Visual Merchandising: Maintain attractive and well-organized product displays that capture customer interest.
• Cleanliness: Ensure the store is clean, tidy, and inviting at all times.
• Stock Management: Regularly replenish stock to ensure customers always find their favorite products.
• Team Spirit: Work hard, be a great team member, take ownership, and show an ambitious attitude.
• Collaboration: Support your team members in achieving store goals and creating a positive work environment.
• Initiative: Take proactive steps to address challenges and improve the customer experience.
• Positive Attitude: Maintain a positive and enthusiastic attitude, inspiring others to do the same.

What You’ll Bring:

• Personality: An engaging, friendly, and outgoing personality that makes customers feel welcome and appreciated.
• Charisma: Naturally draw people in with your energy and enthusiasm.
• Empathy: Show genuine interest in customers and their needs.
• Confidence: Communicate confidently and clearly, making customers feel comfortable and valued.
• Reliability: Dependable individuals who aim to exceed expectations.
• Punctuality: Arrive on time for shifts and be ready to work.
• Consistency: Provide a consistently excellent customer experience every time.
• Dependability: Be someone your team and customers can count on.
• Communication Skills: Strong communicators who can effectively showcase Lovepop products and share our story.
• Clarity: Speak clearly and confidently, ensuring customers understand product features and benefits.
• Engagement: Keep customers interested and excited about our products through compelling storytelling.
• Feedback: Actively listen to customer feedback and use it to improve the shopping experience.
• Sales Experience: Background in a customer-focused sales environment.
• Proven Track Record: Demonstrate previous success in meeting or exceeding sales targets.
• Customer Service: Show experience in providing exceptional customer service.
• Sales Techniques: Utilize effective sales techniques to maximize customer satisfaction and sales.
• Physical Ability: Ability to stand for 4-8 hours, lift 30 pounds, and handle counting tasks.
• Stamina: Maintain high energy levels throughout your shift.
• Strength: Be able to handle physical tasks such as lifting and moving products.
• Attention to Detail: Accurately count and manage inventory.

What We Offer:

• Competitive wages: $20/hr
• Three free cards per month
• Opportunities for growth as we expand our locations nationwide

Availability:

• Weekday and weekend shifts
• Shifts generally range from 4+ hours
• Holidays

Work Location:

• Anaheim
• In-person work only

Job Types:

• Part-time

Pay:

• $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Weekly Day Range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Sales: 2 years (Preferred)

This is an amazing opportunity to be part of something new and different, and we're excited to hear from you! If you love engaging with people and showing off unique products, Lovepop is the place for you!

Pay: $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person