About the Role

Lukango is looking for an experienced and commercially driven Broker Manager to join us on a part-time contract basis. This is a hands-on role suited to someone who can hit the ground running, build strong broker relationships, and independently drive volume growth — without needing day-to-day direction.

Key Responsibilities

Broker Onboarding

• Own the end-to-end onboarding process for new broker partners
• Conduct introductory calls, gather required documentation, and ensure brokers are set up and ready to trade
• Act as the primary point of contact during the onboarding journey

Product Education & Platform Demos

• Deliver clear, compelling demonstrations of the Lukango platform to new and prospective brokers
• Explain the product proposition confidently, addressing questions and objections
• Ensure brokers fully understand how to use the platform before go-live

Post Go-Live Support & Activation

• Maintain regular contact with newly onboarded brokers after launch
• Proactively identify brokers who are underperforming or inactive and re-engage them
• Troubleshoot issues and escalate where necessary to ensure a smooth broker experience

Volume Growth

• Actively push for increased submission volumes from the existing broker panel
• Identify upsell and cross-sell opportunities within the broker base
• Track broker performance and feed insights back to the Lukango team

What We're Looking For

• Proven experience in a broker-facing or account management role within financial services, insurance, or lending
• Strong ability to present and demo digital platforms to non-technical audiences
• A self-starter who can manage their own workload and priorities without close supervision
• Excellent communication and relationship-building skills
• Commercially minded with a focus on driving results
• Comfortable working independently in a flexible, part-time contract structure

Nice to Have

• Existing broker network or relationships in the UK market
• Experience working with fintech or challenger lending/insurance platforms
• Familiarity with CRM tools and broker management systems

What We Offer

• Competitive day rate (contract)
• Flexible working — 1 to 3 days per week, structured around your availability
• The opportunity to play a key role in Lukango's broker growth strategy