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Training & Development Consultant



Boston, MA, USA
Posted on Friday, May 26, 2023

The Training and Development Consultant is responsible for defining and creating the training approach for the Lumeon product, both internally and to customers. They will also be responsible for implementing a management training approach for Lumeon, documenting what will be included in quarterly management training. The Training & Development Consultant will report into our Director of Business Analysis and Transformation.

What You’ll Accomplish / Key Responsibilities:

  • Create and conduct train-the-trainer sessions for internal and external use
  • Create and deliver training materials for pathway implementations to clients, in both virtual and face-to-face settings
  • Develop training collateral to effectively onboard a partner
  • Document training requirements and tailor training materials and sessions accordingly based on internal or client needs
  • Maintain and update a system accreditation program to certify staff and clients through e-learning platforms by using a variety of learning methodologies, techniques, concepts, learning tools & practices to ensure the maximum effectiveness of the learning
  • Willingness to travel to US client sites, as needed (up to 20%)

What We’re Looking For / Essential Experience:

  • 3+ years of experience developing training programs and rolling them out across an organization with e-learning platforms
  • 3+ years of experience in instructional design, including developing course content and training materials, plus some experience in training a conceptual subject matter
  • Must be comfortable with facilitation and have experience working in client-facing situations (both virtually and in-person)
  • Delivery and tone in training sessions must exude confidence and excitement – strong energy and body language are vital
  • Working knowledge of training delivery software is required
  • Must exhibit strong technical awareness and be able to articulate a solution in both business and technical terms
  • Should be able to help translate trainings into terms that are easily understood by clients
  • Excellent communication skills, both written and verbal required
  • Should be based in EST or CST and willing to cover UK hours occasionally

Preferred experience:

  • Experience working in a healthcare setting
  • Experience working in software development in a SaaS environment
  • Healthcare plans
    • Company contribution rate: 80% for employee only or family plan
    • Monthly medical waiver allowance for those who opt out of our medical plan
  • Flexible work environment
  • Manager support for well-being
  • Flexible PTO policy, plus 5 sick days
  • Pre-tax commuting options
  • 401(k) with 5% match
  • Parental leave
    • 10 weeks of paid leave to recover from childbirth
    • 2 weeks of paid parental leave to bond with a new baby
  • Life and AD&D insurance
  • Employee assistance program
  • Flexible Spending Account


  • Supplemental life and AD&D insurance
  • Legal assistance
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance

Working Culture

  • Working culture based on trust and collaboration