Hudson Yards Cafe, NYCHourly wage: $20 hourly + tipsOverview: Lead daily operations, people, and sales initiatives at our Hudson Yards location. Ensure quality of matcha-based drinks and food; maintain pristine and organized environment; uphold top-tier customer service; connect with staff and guests.About You: Strong leadership; respect for traditional matcha; extreme care for café space; excellent communication and customer service; community-minded; highly organized; great attention to detail; committed to improving café operations and presentation.Requirements: 2+ years hospitality leadership; flexible schedule and full-time availability (40 hours/week); wellness background a plus; Food handlers permit required.Core Responsibilities: Monitor daily sales goals; increase average ticket via upsell; drive toward 17% labor goals and improve Google ratings; lead team on priorities; boost retail sales; onboard and train staff; ensure adherence to procedures and DOH compliance; attend weekly leadership meetings; maintain workplace culture and compliance; develop matcharistas and provide weekly updates; order through Marketman and adjust ordering schedules; communicate supply issues; ensure proper execution of menu changes; handle certain disciplinary actions; communicate via Slack; manage scheduling on Square Teams; communicate schedule changes; assist with shift coverage; maintain A health inspection grade; streamline drink-making; conduct quality checks; monitor time cards; organize storage; conduct weekly/monthly inventory in Marketman and ensure Square accuracy; participate in end-of-month counts; place commissary orders via Marketman; ensure concentrate stock; monitor product dates and labeling; enforce food waste record keeping; keep retail stocked and storefront beautiful; delegate tasks; receive/organize/adjust invoices in Marketman.