Hudson Yards Cafe, NYCHourly wage: $20 hourly + tipsMatchaful offers sustainable Japanese matcha and active botanical nutrition. We have (8) cafe locations in NYC and are passionate about leading the matcha movement in a thoughtful, elevated and respectable way.Making matcha is all about the highest level of integrity, recipe mastery, and the energy to showcase your creations. We are looking for a caring and diligent Assistant Store Lead to join our growing team and lead our Hudson Yards location.Matchaful is committed to offering healthy, plant-based offerings and a serene environment to enjoy a perfectly crafted cup of matcha. We respect the art of Japanese matcha whisking, while fostering education around wellness through our adaptogenic ingredient bar.As Matchaful’s Assistant Store Lead, you will be responsible for leading the daily operations, people, and sales initiatives at our Hudson Yards location. You will ensure the highest level of quality for our incredible matcha-based wellness drinks and food, maintain a pristine and organized environment, and uphold the highest level of customer service—all while forging unique connections with our staff and our guests.About You:- Strong leadership capabilities- Respect for the traditional art of matcha- Extreme care for the café space- Excellent communication skills- Excellent customer service skills and desire for connecting with community- Pristine level of organization- Incredible attention to detail- Commitment to improving our café operations and presentationRequirements:- 2+ years of hospitality leadership experience- Flexible schedule and full time availability (40 hours/week commitment)- Wellness background | major plus- Food handlers permit | requiredCore responsibilities (but not limited to):- Monitor daily sales goals for employees, help increase average ticket price by promoting upsell opportunities, and inspire team to meet goals- Work towards 17% labor goals and maintain or improve Google ratings- Lead matcharista team on company and store priorities and directives- Incorporate sales techniques to boost retail sales- Assist in onboarding new hires, training new team members, and retraining team members- Ensure employees consistently adhere to established procedures and protocols- Attend weekly meetings with leadership to review priorities and sales goals- Lead initiatives to maintain a happy and professional workplace; ensure compliance with dress code and DOH at all times- Develop skill set of matcharistas and communicate performance updates weekly to Regional Leader- Order weekly items through Marketman and adjust ordering schedules as needed- Communicate equipment issues or ingredient/supply shortages- Ensure execution of menu changes or seasonal items- Correct certain disciplinary actions while working and communicate them to Regional Leader- Communicate regularly with the store team via Slack- Manage café scheduling on Square Teams; communicate schedule changes- Assist with covering shifts when needed- Ensure café is always prepared for a health inspection; maintain an A grade- Ensure drink making is streamlined and there’s good flow; conduct quality checks- Monitor employee time cards in Square- Lead organization of all storage areas- Conduct weekly and monthly inventory reports in Marketman; ensure Square is accurately reported- Be available for EOM inventory counts (last day of the month)- Place orders to Commissary Kitchen based on Square sales reports through Marketman- Ensure all concentrates are sufficiently stocked at all times; monitor dates and labeling- Enforce and maintain record keeping of all food waste- Keep retail stocked and maintain a beautiful storefront- Delegate tasks during slow periods- Receive, organize and adjust invoices into Marketman