Matchaful Cafés, NYCMatchaful offers sustainable Japanese matcha and active botanical nutrition. We have (8) cafe locations in NYC and are passionate about leading the matcha movement in a sustainable, elevated and respectable way. Making matcha is all about the highest level of integrity, recipe mastery, and the energy to showcase your creations. We are looking for a caring and diligent Store Lead to join our growing team.Matchaful is committed to offering healthy, plant-based offerings and a serene environment to enjoy a beautiful cup of matcha. We respect the art of Japanese matcha making, while bringing awareness around wellness through all of our adaptogenic ingredients.As Matchaful’s Store Lead, you'll be responsible for leading the daily operations, people, and initiatives at our Prince St. store in Soho. You will help to ensure the highest level of quality for our incredible matcha-based wellness drinks and food, maintaining a pristine (and aesthetically amazing) environment, and upholding the highest level of service—all while forging unique connections with our staff and our customers. Salary Range $62,400 - $65,400Health benefits available5 days/week commitment About You:- Strong leadership capabilities- Respect for the art of matcha and how it's respectfully made- Extreme care for the café space- Excellent communication skills and customer connection- Pristine level of organization- Incredible attention to detail Core Responsibilities:- Lead matcharista team on store priorities and directives- Attend biweekly manager meeting to review priorities and sales goals- Lead initiatives to maintain a happy and professional workplace environment and make sure staff is complying with company dress code and etiquette policies- Develop and continue skill set of matcharistas and communicate performance updates on a weekly basis to General Manager- Make sure that staff is executing menu changes or seasonal menu items properly- Communicate written warning to the matcharista- Regularly communicate with the store team via internal chat channels- Manage café scheduling on Square Teams- Make sure all shifts are covered - when baristas are sick, no-shows, etc.- Ensure café is always prepared for a health inspection, lead the café to maintain an A inspection grade- Streamline drink-making, flow, etc.- Conduct daily quality checks on all drinks/products- Collect feedback from both staff and customers and figure out how to improve overall experience- Monitor employee time cards in Square- Lead organization of basement storage areas- Conduct weekly and monthly inventory reports in Marketman, ensure that Square is accurately reported- Order milk and some other items based on Square sales reports- Ensure all concentrates are sufficiently prepared at all times- Monitor dates of all fresh concentrates, milks, and produce, to ensure nothing is used past its recommended date - Make sure everything is labeled.- Enforce record keeping of all food waste- Set daily (and sometimes hourly) sales goals for employees, and inspire team to meet them- Keep retail stocked on display shelves at all times—maintain a beautiful storefront- Delegate tasks to staff during slow periods Required Qualifications:- 2+ years of hospitality leadership experience- You can lift up to 50 lbs- Wellness background | major plus- Food handlers permit | major plus