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Growth Manager



Sales & Business Development
Accra, Ghana
Posted on Tuesday, March 19, 2024

We are looking for a Manager, GROWTH OPERATIONS who will strategically oversee all aspects of our Growth and Marketing Operations. You will be a strategic thinker with strong organizational and problem-solving skills. You will have strong research experience, an analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

We are committed to and encourage equal opportunity.

What You’ll Do:

  • Communicate growth objectives to team members
  • Maintain updated communication documentation for Growth and Marketing
  • Communicate with the team to determine the effectiveness of driver recruitment plans and strategies
  • Research and recommend new sources for growth
  • Ensure all Growth Processes are followed in line with documented procedures and standards
  • Build networks to scale up Growth Operations
  • Review Growth Team applicants to evaluate their fit for the role
  • Manage and ensure that prospective champions receive a consistent high-quality experience across the funnel
  • Ensure the Training and Onboarding Team is thorough in assessment of candidates
  • Ensure that Champions are provided with the right information before activation
  • Research new ideas and anticipate future threats and opportunities
  • Analyze, identify and suggest untapped candidate pools
  • Support in the building of a strong Driver and Customer community
  • Drive marketing and brand development for MAX - People, Champions, Products and Service
  • Design and execute detailed data-driven marketing and brand development strategy
  • Develop and implement creative and innovative out-of-the box marketing campaigns to increase TOF
  • Execute engaging digital marketing campaigns, offline marketing campaigns and content strategy
  • Research and activate new brand development channels
  • Research and activate a diverse range of distribution channels for maximum visibility
  • Manage creation, publishing and distribution of engaging images/articles/videos/content
  • Develop and leverage strategic partnerships and agencies to grow the MAX Brand
  • Deliver daily/weekly performance targets across all marketing/engagement channels
  • Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
  • Ensure the execution of strategies, tactics, funnels and procedures
  • Enforce the use of appropriate methods, frameworks and channels to source for and test candidates
  • Management of external relationships e.g. recruitment agent/agencies
  • Optimize processes for effective and efficient budget use
  • Supervise and oversee the Driver recruitment team
  • Work with asset ops team to ensure that Champion activation process is error free
  • Work with line manager to prioritize business and information needs
  • Delegate responsibilities to ensure team members are engaged to the tasks
  • Understand recruitment and selection relatedness to workforce planning and its implications for productivity
  • Promote the company's mission and values
  • Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
  • Coaching, managing, counseling, appraising and disciplining employees
  • Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards
  • Ensure Constant update of TOF conversation
  • Prepare periodic reports for Senior Executive to show tasks in progress, number of candidates searched, found and recruited
  • Ensure the record of individual performance of telesales team