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Junior Operations & Customer Support Manager

Mosqitter

Mosqitter

Customer Service, Operations
Kiev, Ukraine · Kyiv city, Ukraine · California, USA
Posted on Apr 6, 2025

Step into a World of Innovation with Mosqitter!

Mosqitter is a women-founded tech company dedicated to making the world safer and more sustainable by developing innovative, eco-friendly mosquito control solutions. Our smart mosquito traps prioritize both effectiveness and environmental responsibility.

Since its founding, Mosqitter has achieved significant milestones, including being recognized as the Best Female-Led Startup in Ukraine (2021). We have also won the prestigious Energy Globe Award and been named an IT Arena 2021 Award recipient. Our products are deployed across five continents, protecting thousands of homes and outdoor spaces. The company has offices in the USA and Ukraine.

Role Overview

We seek a Junior Operations & Customer Support Manager to handle client requests, oversee order processing, and coordinate logistics.

Key Responsibilities
  • Process and manage client requests and inquiries.
  • Oversee order processing and invoicing.
  • Coordinate logistics and shipments.
  • Maintain accurate CRM records and task tracking.
  • Ensure timely and efficient process execution.
  • Interact with the technical team to resolve technical issues and implement solutions for clients.
Requirements
  • English proficiency (Intermediate+)
  • Location: Kyiv, Ukraine (must)
  • 1+ years of experience in operations, trade, logistics, or customer support.
  • Tech-savvy: Google Workspace, MS Office, HubSpot, Confluence, Notion.
  • Strong organizational & multi-tasking skills
  • Excellent communication & problem-solving abilities
What We Offer
  • Competitive salary + performance bonuses
  • Flexible full-time remote work
  • 14 days paid vacation + flexible sick leave
  • Growth opportunities in a global company
Join our Team!Apply now! 🚀