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Neopenda PBC

Location: Nairobi, Kenya (remote)

Start Date: July 2026

Type: Full-time

Reports To: 2–3 (Sales, Customer Success, Medical Research Officer)

In hospitals across Sub-Saharan Africa, nurses are doing extraordinary work with limited tools.

A single pulse oximeter shared across an entire ward. Manual vital sign checks between

competing demands. The dedication is there, what's missing is the infrastructure to match it.

That's where Neopenda comes in.

We built neoGuard, a wearable vital signs monitor purpose-built for the realities of healthcare

in emerging markets. It continuously tracks pulse rate, oxygen saturation, respiratory rate, and

temperature, and gives nurses real-time visibility across an entire ward from a single

dashboard. It works through power outages. It requires no consumables. And it was co- designed with the healthcare workers who use it every day.

We are CE Mark certified, ISO 13485 compliant, and our technology is actively monitoring

patients across 50+ hospitals in Kenya and beyond, with over 150,000 hours of continuous

monitoring delivered to date. We’ve been recognized by organizations like WHO, Grand

Challenges Canada, and MIT Solve.

Neopenda is a small team with outsized ambition. We operate across the U.S., Kenya, and

Nigeria. We are scaling commercially, expanding into new markets, and hiring across multiple

roles.

At Neopenda, we are building technologies that strengthen health systems in emerging

markets, starting with neonatal care. As we scale across Kenya and into new markets, we are

seeking a Head of Growth to lead our commercial strategy and drive sustainable, repeatable

revenue growth.

This is a highly cross-functional role at the intersection of sales, customer success, product, and

marketing. The Head of Growth will own revenue performance end-to-end, from pipeline

development and deal conversion to post-sale utilization and expansion. You will be

responsible for translating market insights and voice of customer into actionable growth

strategies, while ensuring strong alignment across teams.

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Head of Growth - Job Description

About Neopenda

Role Description

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Revenue & Pipeline: Own revenue targets and oversee pipeline performance by managing

and enabling the Sales team; ensure strong deal prioritization, forecasting, and conversion

Utilization & Customer Success: Own utilization outcomes by managing the Customer

Success team; ensure strong onboarding, adoption, and retention across facilities

Voice of Customer (VOC): Lead collection and synthesis of customer insights across Sales

and Customer Success; translate into actionable recommendations

Go-to-Market & Expansion: Define and drive GTM and expansion strategy across segments,

geographies, and channels

Marketing & Positioning: Own core messaging and ensure consistency across sales

materials, partnerships, and campaigns

Team Leadership: Manage and develop Sales and Customer Success teams; set targets,

track performance, and build a high-performing culture

Product Input: Define user requirements and partner with Product/Engineering to align

roadmap with customer and growth needs

5–8 years of experience in growth, sales, or commercial roles, including experience scaling a

startup

Experience working in African markets; healthcare experience preferred

Experience managing and growing a small team (e.g., Sales, Customer Success)

Strong track record of owning revenue targets and driving growth

Tools & Technical Skills

Strategic thinker with strong execution capabilities

Strong analytical skills and ability to use data to drive decisions

Experience with CRM systems and tools such as Airtable

Excellent communication and team leadership skills

Mindset

Hands-on leader who is both strategic and willing to roll up their sleeves when needed

Comfortable working in a small, fast-paced team with evolving priorities

Strong sense of ownership and accountability

Mission-driven and motivated to improve healthcare delivery in emerging markets

Key Responsibilities

Qualifications

We are looking for a hands-on, execution-oriented leader who has experience scaling a startup

in Africa, and who can bring structure to growth while operating in a dynamic, evolving

environment.

This is a company where the work you do reaches the bedside. Every shipment coordinated,

every record maintained, every system improved plays a direct role in getting life-saving

technology into hospitals, and to the patients who need it most.

You’ll be part of a small, close-knit team where your contributions are visible and valued from

day one. You’ll gain broad exposure across operations, quality, finance, sales, and marketing,

real breadth that’s hard to find anywhere else at this stage. And you’ll be joining a company in

motion: we’re actively hiring across multiple roles, and there is real opportunity to grow as we

scale.

Why Join Neopenda?

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We’ve been recognized by Grand Challenges Canada, Georgia Tech’s 40 Under 40, the WHO

Compendium of Innovative Health Technologies, and MIT Solve. But what drives us isn’t the

recognition, it’s the nurses, the families, and the patients counting on what we build.

If that resonates with you, we’d love to meet you.

Send your CV and Cover Letter here - Airtable Link or send to careers@neopenda.com