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Senior Team Lead/ Asst Manager - Operations



People & HR, Operations
Bengaluru, Karnataka, India
Posted on Monday, November 20, 2023

Senior Team Lead/ Asst Manager - Operations:

Starting with credit, NIRA aspires to be the pre-eminent financial brand for the mass market or "Middle India". We already have customers in over 5,000 towns and cities, and we're growing quickly. It's a very exciting time to join us. We have over 200+ employees

Currently, only 10% of Indians can use banks when they need credit: banks typically require a high credit score or collateral, something most people don't have. It need not be this way. Using a combination of traditional data and the vast amount of digital data available, it is now possible to score the unscored.

Today, we receive 15000 new loan applications daily from across 4000 cities in India, and we are growing 15-20% MoM. People reach us at their time of need, and we offer them credit via our app. Money reaches their bank account within 24 hrs of application.

We are addressing head-on a big challenge. It's also a great opportunity from both a commercial and societal impact perspective. We can improve lives for millions. It is no exaggeration to say that our addressable market will be 400mm within 5 years. It's pretty exciting, we think.

If our mission resonates with you, and you are a talented and hardworking individual that wants to commit yourself to an incredible challenge, then we want to hear from you.

Job Summary:

Senior Team Lead/ Asst Manager - Operations

Roles & Responsibilities

Enhance data driven planning in our loan origination operations

Understand the compliance requirements of the industry

Reduce complexity and improve efficiency in the fulfillment of those requirements

Prepare data based pitch for negotiating on high impact requirements

Perform funnel & conversion analysis

Perform customer segmentation and adopt customised strategies for different segments

Skill set

Basic SQL familiarity (e.g. select, join, where statements)

Analytical thinking

Strong aptitude for learning

Good communication with biz, tech, and business partners is a strong positive